Pinellas County Refrigeration & Appliance Service and USED APPLIANCE SALES

Michael Donaldson

Could not figure out what was wrong with my fridge. John came out and boom. It was fixed. After speaking with him. We might be upgrading in the near future.

Ashley Samuel

Edit: JONATHAN IS LYING IN HIS RESPONSE. NO ONE HAS CONTACTED ME OR OFFERED A NEW UNIT. THEY ARE SCAM ARTISTS. original review: NO I would NEVER recommend Pinellas County Refrigerartion & Appliance Service and Used Sales. John and Warren are scam artists. I had a weird smell coming from my refrigerator (which turned out to be bad food), and John said it was a gas leak and not to light any candles in the house. WHOA that sounds serious, right?! It made me believe John knew what he was doing. Turns out my refrigerator wasn’t dying, and John just wanted to sell me some of his trash from his store. The refrigeration unit came with a 90 day warranty in case anything happens, and the fridge has died TWICE within a week of delivery. I’ve had to throw out my food twice because it died overnight. I asked for a refund and asked them to please pick up the fridge they sold me, as it is leaking all over my kitchen floor and causing damage. John doesn’t return my calls. I really can’t believe this guy lied to my face to make a sale and then can’t even uphold his end of the bargain. I paid for a working fridge, that if had any issues, I could receive a refund in 90 days. Sadly, John doesn’t honor his own business policies. Warren is just John’s puppet. They are the biggest con artists in Pinellas county.

Jeff Garitson

I have to say that this store is so completely different than all the other appliance stores I visited when I started shopping for appliances, The majority of the appliances were so new and were in such good condition you really couldn't even tell that they were used appliances , also the prices we're so much lower than most of the other stores I visited . the entire staff were pleasant to deal with. They paid attention to what I said was important to me and exactly what it is I was looking for, and ultimately helped me find what I was looking for. And on top of all that I got it all delivered and setup the same day. This was truly one of the best buying experiences I've had on a major purchase. I would definitely recommend this business

Wendy bouchard

I Was told at date of purchase my fridge would be delivered that day. I was called at the end of the day and told it could not be delivered and I would have to wait until after the holidays. I was told I would be at the front of the truck. After the holiday I took off that morning to be home for delivery. I was then notified that afternoon that actually they were not going to be able to deliver that day and I would be the first delivery the next day around 10:00. I expressed my frustration and was assured I would be first. The next morning, after I took off again, I waited until 11:00 and called because I still had not received and was told I was 3rd on truck and it would be closer to 2:00. I again expressed my concern, but had paid for the refrigerator and already took the time off. I could not have the water line hooked up when they arrived due to them not having a hook up. I was told to get a hook up and they could hook it up. I had to wait until my work had spring break so I didn’t have to take more time off work. When I called I let them know I had someone else hook up the water line as I had to have it ran through the cabinet, but was told something was wrong with the fridge. I contacted them ( which I know was out of the 30 day labor) when I explained the situation the man was willing to give me a labor discount, but I was not willing to pay even more for them to fix the fridge they never proved worked. When I explained how frustrating it all was and the issue with delivery and how I could not recommend them, the gentleman on the phone rudely stated you waited 3 months to complain about delivery well do what you have to do. He was so rude I just hung up as I do not pay for items to then be talked to in that manner. I have worked retail and word of mouth and customer service meant something. If you can’t guarantee your product it is not the fault of the customer.