Small Dog Electronics

Katie Doane

I came in requesting maintenance on my MacBook Pro, I was having issues with the keys and trackpad. They assured me there was nothing I could do but air gun & try to clean it. Turns out there was a recall on my MacBook for the exact issue I was having.

Henry Hernandez

Really great place for Mac users. Friendly staff as well and it helps to have ample parking for clients (note it is on the far side of the lot away from Flynn Ave).

Katie Spencer

I love to support local business but unfortunately my experience with Small Dog Electronics was not a good one. I took my laptop in for service and they were unable to resolve my issue, which cost $100. In fairness, the sales person said there was a "70% chance" the technician could fix it so I was aware there was some risk in the proposition. When they called me to pick it up they told me "the tech could recover some files, but he didn't think they were the one's you needed", but then didn't load those files back onto the computer for me to determine that for myself. Finally, when I left my laptop at the shop for service it had a keyboard protector on it and when I went to pick it up it was missing. The staff was not helpful in resolving the issue and seemed to think it was removed prior to dropping it off even though I am 100% sure it was not. Unfortunately, I would recommend avoiding this business if you are able.

Casey Arman

30 year Mac veteran here. My software and hardware knowledge dates all the way back to OS 7. Have been aware of Small Dog since they opened in Waitsfield years ago. Initially they were willing to be helpful if you had a small problem or need, but their focus shifted as the company quickly grew. Don't expect much from them now unless you're buying expensive new equipment or dropping a fortune on repairs (Pro tip - get a second estimate). Every 5 years or so I try Small Dog Electronics again, and always walk out shaking my head. The staff at the AT&T store is more helpful and in a genuine manner - like they actually appreciate my business. I understand it's hard to make a profit when there are so many places selling the same thing you are. But service is the new sales commodity, and Small Dog is and has been lacking for a very long time.