CHANEL

Category: Clothing store in Orlando, Florida

Address: 4200 Conroy Rd, Orlando, FL 32839, USA

Phone: +14073525100

Opening hours

Sunday: 12–6PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–6PM

Reviews

Julie Inlavongsa

Sep 7, 2022

Thank you Frank, for your exceptional customer service. You were very persistent with your search for my one of a kind item.

Iroda Khaydaraliyeva

Jun 9, 2022

Geny SA veryyyy rude and disrespectful unprofessional. She was not having it today, also walked away from me so unprofessional.It’s like she wanted to go home something like that she doesn’t know products well .

Elodie Isabel

Mar 18, 2022

My family & I have been loyal customers of Chanel for many years. We have purchased at multiple locations, in multiple countries & have never received such unprofessional service as I have at this exact boutique. Overall my interaction with the operations manager, Carlos Marte, was very unpleasant and extremely offensive. Carlos lacks professionalism and finds it acceptable to yell at his customers/hang up on them when trying to resolve an issue that was caused by a sales representative on his team. Carlos took it upon himself to leave a voicemail insinuating that I do not speak english when I have only spoken english to him. Chanel needs to invest in sending their operations manager back to customer service training.

Steven M Horner - Orlando Property Specialist

Jul 21, 2021

Kudos to Bibi for facilitating a special delivery for my wife! Bibi also took the time to show us around and let my wife peruse at any of the new collections while we were there for a private appointment. Thank you for making our visit a special one Bibi, I'm sure we'll be seeing you soon 👍

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Questions & Answers

Do you keep a list of customer purchases.We have recently been robbed and a number of Chanel bags purchased at your shop are gone. Our insurance company needs information. My name is Susan Fredda Nelson...UK and Spain

Joseph Nelson | Sep 9, 2019
Karen Yates | Sep 9, 2019

They definitely keep all purchases on file, regardless of what country you bought them in.

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Do you sell channel makeup

Kas Sheehan | Sep 9, 2019
Andre Rivera | Sep 9, 2019

No, Chanel doesn't. You have to go to Bloomingdale's or Macys in millenia mall.

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