Ocala Electric Utility

Category: City government office in Ocala, Florida

Address: 201 SE 3rd St, Ocala, FL 34471, USA

Phone: +13526292489

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

Andrew Champagne

Aug 19, 2022

Terrible customer service. Failed to send me my bill, then disconnected my service without any warning or notice and then charging a bunch of extra fees. Tried talking to them on the phone but they were less than helpful, just made a bunch of excuses and were unwilling to be of any help.

Timothy McL

Jul 22, 2022

I live in a two bedroom house where we turn the lights off and keep the house at 80° during the day and the rate is so high that my electric bill is $450 a month. Ocala electric is a rip off, and I certainly hope class action lawsuit will be brought against them.

Tony Pelli

Jun 29, 2022

Company doubled power rates and won't cooperate with solar installers. The organization is best described as cancer.

Brian Hassler

Feb 16, 2022

Horrible customer service. We are tying to sign up our electric; the customer service agent was rude and condescending,. She was no help. I hope that the call was recorded for training purposes, as she needs new training and/or to be fired!!!!

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Questions & Answers

Why is my bill so high when week without,also played 10.00 over last month and no credit? What's going on?

Daniel Aylward | Sep 9, 2018
Jesse Allan | Sep 8, 2021

Let me break it down for you. Your power is being exclusively and mandatorily supplied by a despicable, unaccountable company. My understanding of their ethics and consumer relations policy is, "Give it to 'em harder; they must have some more money SOMEWHERE we can get from them!" Maybe write a letter to your local representative, the BBB (if they have any sort of accountability to them), and your local clergy. The latter deserves to know what kind of wickedness exists in their town.

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Do you offer a disscount to seniors?

Alice Bundy | Sep 9, 2019
Kristi Michielsen | Sep 9, 2019

No they don't. If u r disabled you might not get shut off right away. Don't know for sure

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Fire department refunds where can I pick up the papers?

Francina Lewis | Aug 18, 2022
Joe A. | Aug 18, 2022

You can pick them up at Ocala Electric as well

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can I get a homes passed billing to estimate how much I need to budget for utilities

Carolyn T | Sep 8, 2020
Roseann Barnes | Sep 8, 2020

They let you know when you get service, it's the deposit amount

can someone come out and speak to a group of ladies on conserving with electric/water etc?

Kathy Schulman | Sep 8, 2020
Harley David Lott | Sep 8, 2020

Kathy Schulman Your question is rather vague. If you want some one from Ocala Electric Utilities to come to you and your ladies group....you would have to Call the Office and Speak with someone there for your arrangements. I hope this Helps you.

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Need trash picked up

C C | Sep 9, 2019
Allen Warkoski | Sep 9, 2019

They do. It's included in your bill.

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where can I go besides the main office to pay my electric bill

B | Sep 9, 2019
Harley David Lott | Sep 9, 2019

Library has kiosk.... Amscot.....

Power is out ne 13th street.

Michael Shelton | Sep 9, 2019
Harley David Lott | Sep 9, 2019

Call their 24 HR. service.....

Can someone switch the electric in a rental into their name without your taking it out of your name and having it turned off?

Ann R | Sep 9, 2018
William Stokes | Sep 9, 2018

Yes. They just have to record the previous renter's usage at that time.

Can I call to switch power or do I have to go in personto request?

Rusty Shackleford | Sep 9, 2018
Tammy Hoff | Sep 9, 2018

Hi! You can fill out an application online and fax it in or go in person. It is under customer service. Have a great day!

Do you have any rebates on new air conditioning units

Bob Duby | Sep 9, 2018
William Stokes | Sep 9, 2018

The have rebates on most energy efficient appliances, including air conditioners. Stop by their location next to City Hall for the specifics before making any purchases though.

We r waiting please some up date in 52nd st please thank you for all we just passed the drive in theater they don't have power across the street of some up date please 52nd an mag.ave please help

Catherine Durr | Sep 9, 2018
Lori Beasley | Sep 9, 2018

Post said power would be on Saturday or Sunday

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