Address: 8116 Cortez Rd W, Bradenton, FL 34209, USA
Phone: +19417563422
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Andrew Simon
Excellent and professional service. These guys definitely know what they're doing!
Eldora Starry
My family and I were stuck in a low tide, and had been trying for hours to get ourselves out. captain Sam was extremely helpful with getting someone to us. Captain Joshua arrived like our knight in shining sandals. He was so kind and knowledgeable, he got our family out of the horrible storm and took my husband back for the boat. I definitely recommend their services to anyone and everyone. I’d give them 10 stars if I could!
Calvin Nissley
Response after the call was okay and arrived on scene of our breakdown decent fast. Operator of towboat was under par. Didn’t seem to have good knowledge of operating boat and hooking up to tow seemed like he struggled in knowing how.. kinda a ok experience but nothing to brag about.
Christa Sullivan
BE CAREFUL! Customer service and compassion is lacking at local Bradenton SEA TOW. My husband and I were members of Sea Tow for the last almost 9 years. We had our account on automatic renewal with them to ensure we always have coverage for our boat, in the event of an emergency. My husband called in December, 2016, and the woman he spoke to at Sea Tow said he was "covered" and she took his credit card number. Long story short, we are stranded with our 3 kids on Spring Break and we called today and Sea Tow said we are not covered. Sea Tow said they tried to reach us, but we didn't receive any phone calls or letters. We asked them if they could renew us today (the cost is $800 without a renewal) and they refused. We even called the New York office. It took over an hour dealing with them in trying to get them to make this right. They refused. We are now stuck and having to make alternate arrangements.
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Our Average response time is 37 minutes once we dispatch a captain until they get on scene with you depending on the demand at the time of course
YES. This is a BIG misconception out there. Sea Tow is NEVER included with your boat insurance policy. And a Sea Tow membership will ALWAYS be more comprehensive than towing coverage through your insurance carrier. We like to point out... that without a yellow membership card and/or a yellow sticker on your boat... you DO NOT have a Sea Tow membership and therefore do not have priority service and the rest of the privileges that come with membership. If you choose to take a chance and stick with only the coverage provided by your boat insurance policy, you can still call Sea Tow for assistance on the water. As a non-member you will pay for service by the hour. Industry-wide the average cost of on-water assistance is $850 - $1,000 per incident. Also realize that Sea Tow members get priority service, as a non-member you will likely wait for service.
We always encourage boaters to investigate and ask questions to get a full understanding of if there is any coverage with their boat insurance policy before they head out on the water, and if so, what services and dollar amounts are covered. - Who's coming to help you (and when)? - Does your insurance company rely on a third party to provide the towing? - Is there a distance or dollar limit on coverage? - Is there a deductible? - Will you only get service to the nearest safe port instead of where you want to go? - Will claims impact policy premiums? If the answer is yes, to any of these, a Sea Tow membership is a no-brainer for the low cost and high level of coverage.
A membership to Sea Tow is a membership to first-class on-water support (with free towing included) without the hassles or expenses of filing insurance claims or not knowing who exactly is going to come to help you on the water. - Does your insurance company manage towing claims the same as other claims? - Will your towing claim impact future policy premiums? - Will you need to be reimbursed for services performed? - Are all the services you might need covered? - Does your boat insurance company have a dedicated fleet of boats and captains standing by 24/7? A membership to Sea Tow is simple. It's one annual cost ($199/yr for Gold Card, $119/yr for Lake Card) with no claims to file or unexpected out-of-pocket costs. What a towing membership, is above and beyond boat insurance, is very similar to the benefits of having a service like AAA in addition to the roadside assistance coverage through your car insurance. It's premium level support that goes above and beyond what towing coverage under an insurance policy looks like. Sea Tow is Your Road Service at Sea®, with priority service for Sea Tow members.
https://www.seatow.com/tools-and-education/mmsi
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