Carter's

Category: Children's clothing store in Lakeland, Florida

Address: 1429 Town Center Dr E, Lakeland, FL 33803, USA

Phone: +18632841198

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Christina Stanley

Oct 18, 2021

I visited this location this past weekend very close to closing time. I was looking for a Halloween shirt for a last minute event the next day. When I walked in I was greeted by a sales rep who asked if there was anything I needed help finding. He immediately followed that up with “just so you know we close in ten minutes.” Three minutes later another customer entered and got the same “hello” but with an adjusted “…we close in about 7 minutes.” I worked in retail for years after college and for a children’s clothing store. If anything close to a suggestion that a customer shouldn’t be In the store or should rush through would ever be uttered by anyone, especially by someone who appeared to be a key holder of sorts, that would have been the last conversation had on the floor by that staff member. Customer service seems to be a dying art. My apologies for entering your store in hopes of contributing to your sales plan. It won’t happen again.

David Atwell

May 26, 2020

We have been going here for outfits before our daughter was born and always finding good deals and quality clothes.

Afton Lorenz

Nov 3, 2019

Wonderful service every single time I come in here. when you shop the deals you can get extremely great prices and end up with a lot of clothes for a reasonable amount of money.

Mileisa Chaparro

Dec 1, 2018

My favorite baby store ever! This store was stocked up with long sleeves and sweaters although the Florida weather doesn't call for warm clothing all the time. However, their shoe collection is always worth a visit. I'm a frequent visitor at this location and will always recommend it to others!

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Questions & Answers

Who can pick up my order?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Sep 8, 2021
Carter's | Sep 8, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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