Baskin-Robbins

Taylor Brewer

Worst experience EVER! The employees are undertrained and clueless at what they are doing. Seriously, Baskin Robbins/Dunkin Donuts was my very first job and they made it so much harder than it was. When I first walked in there was a nice family ordering ahead of me then a line formed after me. Problem one.... Nobody knew where the line began and none of the employees knew hope to do the customers to start a line. Then even though I was the next in line I was completely skipped over. When the young lady asked me what I wanted she just blinked at me like a deer in headlights and walked away proceeding to take the next person's order. Then when I got to the register the same young girl proceeded to take my order. Finally I asked her for a receipt which she wanted to argue with me saying she already gave me one. Which she did, only thing was it was the wrong receipt. It was somebody else's receipt. So again RUDE! When all was said and done I was the last one in the restaurant waiting for my order. Because nobody knew what it was, so I ended up repeating my order to the lady making the ice creams and when I told me order she walked away saying "I don't make coffee drinks!" I finally got my order and got the **** out of there. What should have been be a quick stop for ice cream ended up being a 45 min. Of bad customer service. Worst experience ever.

Tomgirlbre

I've never been ignored by 3 people simultaneously before... Standing directly in front of the ice cream counter for 10 minutes while my PRE SCOOPED pint melts... No one in front of or behind me, no one at the drive through window. Wow.

Edward Burrows

Tge worst dunking donuts and Baskin Roberts ever last week I went for a dozen donuts they had only 2 flavors today I went for some munchkins they only had 3 flavors people hardly eat ask for a banana split ask to pick my flovors they only had one the staff was terrible the lil dark cashier who served me look like that's the place she want to be no one was to the counter when I came in had to call for service no other customer wad in the store sad people l e who want jobs can't get them because if rude staff like these please restaff

vesta Johnson

My kids scoop!! I’m highly upset!!! Do not go here these ppl are just playing. This was my daughters kids scoop looks more like a tablespoon. I called the manager n she didn’t care just said oh I’ll talk with my manager. No you need to talk to your staff they need to be retrained. Stop playing with ppl!