Aqua Soft Refined Water, Inc.

CASmosky

This company used to be so good. Now they are obsessed with getting their $28/month. So sick and tired of the calls and voicemails. I'm not one to pay bills late but it's not like they have a decent website to pay online (get into the 21st century, will ya?) and it takes a bit of time for my bank to send a check. And when delivering they never bother to break up the salt clumps that build up around the edges of the tank... not even a little bit.

William Carter

We called Aqua Soft because our water softener was leaking. The soonest appointment was a week away. However, as soon as they had a cancellation, they called to let us know they could come out sooner, if we were available. Kyle came out on February 9, 2022. He checked everything very carefully. At first, he thought that we might need a new water softener. However, upon more careful inspection, he determined that we just needed to fix the part that was causing the leak. I was impressed with his honesty and with the quality of his work! The entire company is a class act!

Bryan Wagman

In the interest of preventative maintenance, I had scheduled a service call even through I had no issues. The assigned tech, Kyle called me early on the morning of scheduled services to advice that he would be onsite. He arrived on time and clearly explained what he was going to do before starting work. When he was done with his inspection, he explained his findings and his actions (a minor change to settings). Kyle was thorough, informative, honest, and extremely professional. I rate his service call as “Best in Class”.

Lavonne Williams

We are only on day 1 of our new system...but the iron and sulfur issues are cleared up! Nothing quite like buying a home and having the original water system stop working within 2 months. Will did the original estimate for us and the install. He is AMAZING! He took time to explain the details of what was going g on with our water. He explained to me how I can monitor the system from my phone if I’d like. Will also noticed we had low water pressure and showed us the tank that controls the pressure from the well and how to add more air to give it better pressure (not at all something that was part of his job). It is awesome to have the pleasure of having the install done by someone so passionate about what they do. He made the experience exceptional! The system looks so much cleaner than the ugly tanks that were there before too! A nice bonus for a better looking garage. Of course, if anything goes out of whack from this stellar 5 stars, I will add an update. If there isn’t one here, it means all is still working perfectly as expected!