Durrett Orthodontics: Sharon J. Durrett, DMD, MS

Andrea Digdo

Durrett Orthodontics has been a great fit for our busy family. The office staff are very helpful and accommodating with scheduling. Dr. Durrett spends time with each patient and talks through the steps and directions clearly. We recommend this office to our friends and family!

Maurizio Mosiello

Dr. Durrett and her staff are professional, knowledgeable and very down to earth. She is always very pleasant and takes interest in more than just your teeth, making you feel like a friend. I wouldn't go anywhere else for your orthodontic needs!

Kim Thi Nguyen

We went to a few different Orthodontist’s before choosing Dr Durrett. She is an absolute sweetheart , very kind soft spoken and no pushy sales pitch. All 3 practices had different techniques on treatment plan , Dr durrett seemed to be the most honest saying my sons slight underbite cannot be corrected with braces and he would need Invisalign. He also had a loose tooth and she advised to wait for that to come out before starting treatment . All the other doctors wanted to start him right away which made no sense. The first office visit involved attaching contacts for the Invisalign. Upon arriving home we noticed one was missing. Not because it fell off but because the staff forgot to put it on. I thought that was a little strange and definitely should be checked by someone for quality control . Of course it could be added on, but that involved more time out of my workday and an additional office visit . The staff has been on point, prompt and friendly for the most part , with the exception of one of her main helpers. I’ve been here a handful of times and usually do not enjoy conversing with this person as she comes across to me as condescending confrontational and almost patronizing …speaking to me as if I am a child or of higher superiority to your patient , and interrupting when I’m speaking . Questions asked should be answered professionally and in a less emotional /wide eyed loud responsive way. We are here for a service let’s keep it simple. I understand working with children all day can be tasking but I shouldn’t be leaving the office in a bad mood. I think she may be getting too comfortable running the office as the more aggressive right hand of a sweetheart Dr. which is understandable , but this review is based on expertise and customer service as a whole for the hefty price tag we are paying. Not sure if this is a racial matter - but I do feel mostly uncomfortable and try to keep things brief and short. Otherwise - it’s not about the parents …we are here for treatment , Dr Durrett is who we wish to deal with and ultimately who’s plan we will follow. Looking forward to results. Edit : Dr Durrett tried for two days to get a hold of me personally and while we were playing phone tag we were finally able to speak. She was very diligent, proactive, and concerned in this matter. She wanted to know the details of my review and which I gave her. Stated that she had a talk with all of her office stuff which was beyond my expectations. It was clear that she takes all reviews seriously and assured us that this will not happen again.

Sarah Gambino

Dr. Durrett is a very caring and professional orthodontist. Her entire staff is extremely helpful and super friendly. I knew of her practice for some time, but our kids never needed a consultation until recently. She surpassed all my expectations and I highly recommend her practice.