Address: 2280 Monterey Rd, San Jose, CA 95112, USA
Phone: +14089756102
Sunday: Closed
Monday: 6:30AM–10PM
Tuesday: 6:30AM–10PM
Wednesday: 6:30AM–10PM
Thursday: 6:30AM–10PM
Friday: 6:30AM–10PM
Saturday: 6:30AM–10PM
Yassir Rakim
I don’t know what kind of work environment you guys are running over there, but you guys are absolute garbage. My chicken patty looked like it was ripped in half. Was only enough chicken to cover half the bun. For my waffle fries.. I literally got 3 fries and a bunch of crumbs. Ordered extra sauce and didn’t get any. You guys just need to do better because this isn’t it. Stop hiring people who don’t care.
S G
Food was great as usual but “Dining Room Closed Due to Staff Shortages” on a 90 degree day at 6pm. Counted at least 18 team members on the clock not including people in the back on fryers or on break. There were more staff telling people the dining room was closed than would be necessary to clean the tables and run the food. Oddest experience I’ve ever had at a Chick-fil-A. Open to take your money but closed to sit and relax and enjoy your dinner at 6pm? Manager on her phone telling people the dining room was closed could have just been cleaning tables and running food and allow people to enjoy their meals. Ps the booths closed off for team members looks really tacky when you send 6 people on break at the same time to relax but paying customers can’t. Food great. Staff great. Management could use improvement BIG TIME.
My Account
Stopped by for some chicken sandwiches, nuggets, and fries. And to my unfortunate surprise the fries were dipped and coated in salt. It was disgusting. I had to stop at wienerschnitzel for an order, and left without an option, I tossed in the trash the extremely salted chick-fil-A fries. Come on Chick-fil-A, you can do better than that. What a waste of food, money, and time.
Wil Michael
Like always the customer service was absolutely amazing. As a whole the chicken sandwiches are above average but the sauces are the best around. Every time you thank a staff member they respond with “my pleasure” I love it. The shakes are also great I recommend the strawberry one.
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Currently drive through only, if you are having to wait for your drive through order you Park in parking lot they bring it to you. Very fast and efficient and food is always "Duh Bomb"!!!
All of the fried chicken is fried in 100% refined peanut oil. The waffle potato fries are fried in canola oil. If you have a peanut allergy, constult with a doctor before consuming, however my understanding is that the allergen in peanuts that causes people to react is not present in refined peanut oil.
Isn't that a normal Saturday thing? It's always a zoo.
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