Judy Francis - State Farm Insurance Agent

Category: Insurance agency in Lafayette, California

Address: 3581 Mt Diablo Blvd #225, Lafayette, CA 94549, USA

Phone: +19252835040

Opening hours

Sunday: Closed

Monday: 9AM–4:30PM

Tuesday: 9AM–4:30PM

Wednesday: 9AM–4:30PM

Thursday: 9AM–4:30PM

Friday: 9AM–4:30PM

Saturday: Closed

Reviews

Billy Wong

Jul 24, 2020

I was shopping for house and car insurance with State Farm in July 2020. I submitted an online application for a quote and Judy's office responded within 24 hours. Marisa D. Graham was the account manger who was assigned to my case. She reviewed my current house and car insurance diligently and drafted a State Farm policy to match the coverage for me within hours. Marisa also explained the coverage benefits and payment advantage of an umbrella policy to protect my property against any auto accidents. The options among house insurance alone and house + car combination insurance, either with or without umbrella policy, were complicated. Marisa was very patient and walked me through each possible scenarios and help me compare the total price of each options against my current insurance. I had many questions and emailed her for her advice multiple times over 3 days. She was knowledgeable, helpful, and responsive. She also provided her office number in case I would like to speak with her over the phone. Marisa was professional and followed up with me without any pressure. The level of transparency in her communication has earned my trust. My overall experience working with Marisa was excellent (5 out of 5).

Tony Zermeno

Apr 6, 2015

Been with Judy and company for years. They're great!

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Questions & Answers

What factors influence car insurance rates?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Can I pay by phone or mail instead of online?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Is my payment information secure on your website?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I use my check card or debit card?

Judy Francis - State Farm Insurance Agent | Jul 9, 2022
Judy Francis - State Farm Insurance Agent | Jul 9, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Judy Francis - State Farm Insurance Agent | Sep 7, 2021
Judy Francis - State Farm Insurance Agent | Sep 7, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Judy Francis - State Farm Insurance Agent | Sep 7, 2021
Judy Francis - State Farm Insurance Agent | Sep 7, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Judy Francis - State Farm Insurance Agent | Sep 7, 2021
Judy Francis - State Farm Insurance Agent | Sep 7, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Judy Francis - State Farm Insurance Agent | Sep 7, 2021
Judy Francis - State Farm Insurance Agent | Sep 7, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Judy Francis - State Farm Insurance Agent | Sep 7, 2021
Judy Francis - State Farm Insurance Agent | Sep 7, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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