Verizon

VICTORIA JIMENEZ

Most of the time I come here for assistance I don't really get the help I need. The employees just call customer service and let them handle it they don't actually do anything for youand the customer service or IT and they don't help either they can't figure out how to fix your issues. They just speculate their answers. If all you need to do is go in and pay your bill or buy accessories then they can help you with that. Anything else not so much. The staff is nice and pleasant they just can't really do anything for you.

Lily Wilson

Marcelius was Great with us, he was patient and knowledgeable and very kind 😊

Michelle Montserrat Sosa

Came in with my parents to activate a phone yesterday and REGARDLESS of offering to provide several forms of verification for the business account (including the account pin and even the business tax ID number), the employee by the name of Judith who was assisting us gave us no solution whatsoever. She claimed that the account holder needed to PHYSICALLY be there with us. She said that there was absolutely NOTHING she can do. I am extremely upset by her behavior and rudeness. I have filed a formal report on her to corporate and it has been escalated. This needs to be addressed immediately as it is completely unacceptable.

Magscar

They worked with me with all the issues I had when after internet purchases. I came in and Xina fixed the issues I had and made the whole experience lot easier at the store.