Costco Vision Center

Sergio Machado

Was able to use my vision insurance here and saved $. Another benefit is I received my glasses in one week exactly, ahead of schedule. I got a discount for 2nd pair same day purchase. Jennifer was extremely helpful and with so much patience.

Lol Lol

Customer Service beyond terrible. Employee blamed on customer for not answering to ticket number when I clearly watched her sit down and do nothing for 20 minutes

Teri Roth

Dr Deans office was OK I guess but for some reason I didn't get clear instructions as to what I had to do in order to get my contact lenses ordered. I went through the trials and found the strength that I liked, made it very clear to Dr Dean's assistants and from there the ball just got dropped. I've been waiting two weeks for someone to call me and let me know my lenses were ready to pick up. I had noooooo idea that I had to wait for two hours at the optical counter. I asked and they said we can call you... I've been to the optical counter twice and waited to take care of my business while the counter staff took soooo long fitting old people with glasses. And if you try to ask a question when your number isn't up, OMG!! Prepare to meet the nastiest customer service personnel. DO NOT TRY TO GET OUT OF THERE IN A TIMELY MANNER!!! I will never go back, not even to Dr Dean and his staff is OK. Too bad they have to be at the mercy of the Optical Counter People.

Tif A

Super great price, because I do not have an astigmatism, it was 89 bucks for a glasses AND contact Px. Doctor Dean was super nice, never felt like he was rushing you or lecturing you. Kendra his Secretary was well spoken and very polite. I HIGHLY recommend this place, if you are a Costco member!!