Address: 129 Montgomery St, Jersey City, NJ 07302, USA
Phone: +12013691620
Gasja Tearo
Be careful if you park here. I used an app called SpotHero to book and prepay for a spot here. According to the app, I was supposed to get a ticket upon entry, and then show the cashier my prepaid reservation. Unfortunately I lost the little ticket I got upon entry. After explaining the situation, and showing the cashier my prepaid receipt, the cashier insisted on me paying $270 because he said he could not be sure if I had parked there for a month or just earlier that day. I was shocked and pointed to a security camera and told him to check for my car around 1pm. At that point, he pretended he could not understand English. The cashier was an elderly Hispanic man. I asked to speak to his manager. He said he had no manager, and that I had to pay him the $270 in cash. Thankfully, I saw the sign for Little Man Parking in front of the garage. So I googled and called customer service for Little Man Parking, and was able to reach someone who then spoke with her supervisor and called me back in five minutes. Her supervisor said I was good to go and then called the cashier to tell him to open the gate to let me go. The cashier seemed visibly angry and kept arguing with the supervisor. Finally, he grumpily agreed yo open the gate to let my car go. The weird thing was, when I showed him my reservation again to explain that although I booked it from noon to 5pm, I didn’t get there until 1pm. He said “yeah, I know.” So he knew the whole time but tried to get me to pay him $270 in cash to let me out. I had a feeling that if I was not a you g woman, but an older dude, this guy would have dared to pull something like this. This whole fiasco lasted about 30 minutes and was extremely stressful because I felt trapped. I could have sued this company for forced confinement. Looking at the most recent reviews, it looks like they tried to do something similar to another customer. So please be careful and avoid using this garage.
David Mead
What can I say? It's a parking garage that I've had zero problems with. Surely that alone is worth five stars.
R F
THIS COMPANY TRIED HOLDING US HOSTAGE. We used their machine to enter a parking deck and received no ticket. Upon exiting the lot there were signs saying to calling this number for assistance to exit. They told us to pay the “lost ticket” …
Sultan Musa
Its the place where you can rent a car 🚗 so there is Avis & Budget rent a car small cabin inside the building parking entrance as I was confused 1st time how to enter inside for Avis car rental then saw that you need to enter the garage …
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about a 7 minute walk
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