Quality Inn & Suites

Category: Hotel in Burnham, Pennsylvania

Address: 13015 Ferguson Valley Rd US 322, Burnham, PA 17009, USA

Phone: +17172834643

Reviews

April P

Jul 4, 2022

Rooms very clean. Due to COVID-19 they are not cleaning the room during your stay, but will get you what you need while there. The King room we stayed in only had one night stand & there were no outlets near the bed for phones etc.

Renee Ryder

Jun 10, 2022

I just got out of hospital and our air conditioning qt home wasn't working so we wanted go there over night til ours was fixed. When we checked in the counter person ran our credit card through three times for the room and then we had to give her a $250 cash deposit because we were locals is it when we gave her the $250 she didn't even put it in the register she slid it under the register and we didn't know that she ran the charges through three times for the room we went to go eat dinner and we couldn't use our credit card because it had exceeded the limit when I went online and checked it out there was three charges for that hotel so we went back up to the hotel and the girl said why I have no proof of it and that it was only showing up one in her register when in all actuality what she did is she refunded those two extra charges and put it in her pocket and the $250 security deposit was still underneath the register and I called that to her attention. We decided that we weren't going to stay there because her people skills were horrible.. she lied said there also no way to give us any receipts. When I asked for the $250 deposit she said she didn't have access to it which I could see it under register I did get that back. She threw it across counter. Definitely needed needed leave. She shouldn't be working there she is a thief. so here we are 4 weeks out still no refund on the charges. And the company doesn't seem to really care. The one manager I talked to said we have to hire whatever we can because of it being the overnight shift. So they don't mind employees stealing money from the company or the customer. I will never recommend this hotel or will I ever stay at another Choice. I filed a report with BBB their representative that I talked to said they hear that a lot... So if you stay there Be sure to get a receipt. And watch where security deposit is put. Also watch how many times your card has been charged. It was an expensive lesson learned to just Try and be comfortable after being in hospital for 16 days.

Ramon Escalera

Apr 26, 2022

Place needs updating. I should have given them 1 stars. No AC!! It's the end of April.. If I've known this before hand I wouldn't of stayed here. Terrible not to warn us before hand. I called operator and they said " oh we haven't turned them on yet" huh?? Really?

Robin Schleich

Mar 19, 2022

Clean, decent rates, good breakfast, amazing coffee. Our room had plenty of towels, everything we needed

Thanks! Your review is awaiting moderation.

Questions & Answers

What hours is the lounge open and do they serve food?

Amer Gotalearnable | Nov 29, 2019
Danny Arvelo | Nov 30, 2019

Not sure the hours but they do serve food.

Do you except pets

Jean Sutton | Nov 29, 2018
Teddy Meis | Nov 30, 2018

Yeah they do i only know that cuz the people next door have a dog that wont shut up lol

Read More

Was this a Holiday Inn in 1986? If so I stayed here for 2 weeks while training at Krautkramer Branson G.E. school.

Kimberly Martinez | Nov 29, 2018
Julie H from FL | Nov 30, 2018

Yes it was a Holiday Inn for years. Still looks exactly the same as back then.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places