Quest Diagnostics Toms River Mule Road

Kelly Henderson

I had a great experience. Made an appointment on line. Virtually checked in once I arrived. Waiting room as well as the lab too and restrooms were clean. Was called back moments after checking in. Jill was my phlebotomist and she was nice and efficient.

Alan Krohn

Made appt on line. Was taken in as soon as I walked in. Tech (Jill) was very professional and friendly. In and out quickly. Great lab.

Peter Natale

I purchased a second lab not knowing it was already a part of my original order. Not even within 24 hours I canceled the duplicate lab and they charged me a $20 cancellation fee! Absolutely dishonest and despicable!!! I tried contacting them but just got a complete run around and never got the issue resolved. Apparently, Quest Direct is only a program and no one at Quest Diagnostics can help or do anything about it! Such a scam!!!

Cindy Alborn

I made an appointment yesterday, arrived about 5 minutes early. There were about 4 people seated in the waiting room, two waiting outside, and two in line to check in ahead of me. It was simple to use the kiosk to check in. I went back outside and within 10 minutes they texted me to come back in. They took me almost immediately. Unfortunately, they did not have my orders in the system (not their fault because the orders were from out of state). The phlebotomist said I could call my doctor to have it faxed over; however, it was before that office was opened. Later, I called the doctor and had the orders faxed. I decided to go back today as a “walk in” and arrived at 6:15am. I was second in line but when they opened at 6:30 I became 4th because of two appointments. I checked back in with the kiosk and was in the phlebotomy room within 10 minutes of walking through the door. Jan, the phlebotomist was very friendly and efficient. She had to decipher the faxed paperwork that had duplicate testing requests; had to enter my insurance information; and had to change my address but did this all quickly and with a very pleasant attitude. She did a great job with the blood draw and I was on my way in no time. I will definitely go there again for future testing and will plan to either make an appointment or walk in first thing in the morning.Hi Cindy- Thank you for taking the time to share this feedback!