Med Care Medical Center

Lauren Wood

I'm stunned that Robert Ruiz, the physician's assistant who refused to properly care for my son today is a licensed professional. He is extremely unprofessional, negligent in providing care and treats patients with hostility. My son went to an urgent care facility under which he works for treatment of a fever, sore throat and cough. He had already tested negative for COVID yet waited outside in the car while given another COVID test. This test further confirmed that he does not have COVID however he was still forced to wait outside in 95° heat and was not allowed into the facility. My son also had his temperature checked and it read 97.7°. This PA then asserted that the only reason he was sick is because he "was not given ibuprofen" and that it was our fault for not managing allergies. He refused to administer a strep test and then delayed finalizing the visit for well over an hour. After re-emerging, he first offered to provide z pack prescription and then said "actually nevermind" stormed off like a child and then came back with a coworker and stated that he would not administer any care or treatment and that we should go to the ER. So his stance went from "it's just allergies, take ibuprofen" to "go to the ER for a chest x-ray" without any reasoning other than his own resistance to provide treatment. He displayed gross negligence and should not be allowed anywhere near patients.

TyAnna Burton

If you want to be racially profiled and disrespected come here! It’s a place where you’re disrespected yelled at and mistreated I would never in my life trust ROBERT RUIZ with any of my medical needs!

Bianca Alonzo

Never been to this center and today being my first experience was one of the worst I ever had. Walked in at 4:45pm and waited in line for a few minutes. Was called up to the window and asked how they could help and before I could answer they cut me off by saying they took in their last patient at 4:30pm as they handed me a mask. a male assistant came rushing through behind yelling to put ur masks on repeatey before I could even pick them up off the counter turning me away from being seen at this location.. One of the rudest encounters I have ever had at a healthcare center, No professionalism what so ever. I will never go back and wil definatley not recommened going there unless you wante to be treated like garbage.

Harley Jarvis

Doctor Anne Marie is a blessing. She made my visit to Med Care so much more better. I never met a doctor who cares so much for her patients. Thank you for being such a loving woman of God.