WebstaurantStore

Mo Islam

This site is a scam! Yes that have low price, but where they get you is shipping cost. First the items I ordered came in a garbage bag in a mangled box. No filler of any kind so who knows how many things were dropped on it. And then I find out it does not come with lids! They are sold separately! They don't tell you that in the title, is buried in description. They don't offer that during checkout. So if you are a first time buyer good luck. Customer service also is terrible they don't care at all.

Mary McCullegan

We order baking supplies from Webstaurant. Is it possible ot come pick up our order from the warehouse since we live close and can't justify paying $38 for a $50 order?

ROI HARAZI

First of all, if I could give this company ZERO stars I would. I purchased a refrigeration from them, the one good thing was their shipping was fast but that makes me wonder now because the fridge came so fast and when I set it up, the item …Thank you for your review, Roi. I was able to locate your order, and I am sorry to hear your refrigerated case is not cooling properly. When customers purchase equipment from our website, they also purchase the manufacturer's warranty included with that product. WebstaurantStore does not hold title to any warranties. We state on our website that "All warranty claims are handled based on the manufacturer’s warranty policy" and this can be found here: https://www.webstaurantstore.com/policies.html#Product_Policies. Please continue to contact the manufacturer's service agency so that they can take care of this for you under the warranty. If you have any questions about this process, please let us know.

Francis Jendras

I work here and it is a very nice place. The leadership is top notch and the employees are very friendlyThank you for your review, Francis. We are glad you have enjoyed your employment with us!