Massage Envy

Category: Massage spa

Address: 10994 Jefferson Blvd, Culver City, CA 90230, USA

Phone: +14242318068

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–4PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Joanne Reding

Aug 28, 2022

I am so sad. I really needed this massage today and what I got was the worst massage I’ve ever had before in my whole life. I’ve been a massage envy client for over 15 years (in Dallas) and recently moved here to CA. She used her elbows most of the time. She actually left in the middle of the massage for the longest time to go to the bathroom (never in my life has that ever happened). She massaged me like she was petting a dog. No tissue movement, nothing. She used her forearm to slide down my arm which sent all the blood to my hand. It was so painful. Zero effort, Zero care in the world. She doesn’t like her job - clearly making ppl feel better is not important to her. I’m almost taking this personal. I kindly ended the session early. I’m so disappointed.

Fred Jackson

Jul 28, 2022

I’m exhausted with failure rate, mishaps and such poor management onsite and lackadaisical mentality. When I suggested cancel, they agreed and with such arrogance. Stress is what I’m trying to manage. I’m not looking for stress, from poor parking today and counter clerk was just disinterested in my well being, thanks, but no thanks.

Donna Blazio

Apr 19, 2021

They RUINED MY BIRTHDAY! I made a reservation 1 month in advance, when I arrived on my appointment date they did not have record of my services ordered, they did not have my email or cell phone number, there wasn't any communication from Massage Envy prior to my appoint. VERY DISAPPOINTING It was a waste of my time to show up and not receive service.

Andrew Cheng

Aug 16, 2017

I came here after work for a 60 min Stretch session. I gotta admit this has been one of the best decisions of 2017 that I have made. I am on my feet all day for work and exercise regularly. I foam roll on my own and do my stretches. This is still the best assisted stretches anybody can get, hands down! Molly is an amazing therapist who will works with me to ensure my comfort levels are good during the entire stretching session. As a person who is fairly flexible and healthy I found this to be great and very effective! Since I sit over 2 hours a day to go to work and back I find that having someone stretch me is very beneficial. Molly understands everything a person goes through and does her best to assist all her patients for maximal stretching. The facility is new and very clean. There is plenty of parking in the plaza here so that's not a problem. The staff is very friendly and the management team is very helpful in guiding you through the paperwork and process. Overall I highly recommend this place for anyone looking for a massage, stretching, or looking for a spa experience.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 7, 2021
Massage Envy | Aug 8, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 7, 2021
Massage Envy | Aug 8, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 7, 2021
Massage Envy | Aug 8, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 7, 2021
Massage Envy | Sep 7, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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