El Pollo Loco

kitty salazar

The chicken was so old that, it was mostly, burnt skin and bones. I hope this was a one time deal

JOSEPH MCCOY

Food was hot, fresh, and flavorful. Employees extremely polite, even to people who can be difficult. My job has me eating at a lot of fast food places, and this was a meal I could feel good about for a change. Thank so much. PS. How can I get your recipe? :)

Erika Ovalle

I order 12 piece meal in the drive-thru. The cashier Carissa was not paying attention, she was busy talking to another employee, had to repeat my order 3 times, then I waited 30 min to get my order and when I ask for some utensils, Carissa said "you have to wait because we are really busy" when I arrived home I got hard skin burned chicken and the mashed potato was like dough. Terrible service and the food as well.

Linda Lockwood

Brandy...Brandy...("sweeter than candy") the Manager runs a tidy ship. the best location in the "chain"! Fresh and juicy...full size chicken portions...no "skimp" here. The new $5.00 meals are terrific...well-balanced and filling. Lively staff keeps everything spotless...and happy. Always full but they keep it flowing. Good place to meet others...easy to locate...free parking. They just finished a drive to feed the hungry...(raised a lot of money) from this location..."good-on-you!" Overall, I believe Polo Loco has "nailed fast-food!" For Health=5☆'s...Price=5☆'s... Service=5☆'s...Location=5☆'s...Taste of Food=5☆'s! Been coming here for years...on my top 10 Fast-food List!