FedEx Ship Center

Eric Budreau

I dropped off a package on February 28th at this locations drop box and the company I was returning to indicated the return label was never used. Upon speaking to a store employee I was told their drop box had been out of use for multiple months so I couldn't have used it. He then proceeded to tell me that my package must have been stolen out of their drop box that had not been in service for months which is super contradictory. Upon leaving I noticed the drop box is now inaccessible and taped shut which it was not upon returning the package as it would have been obvious it was not to be used. If you're company is so inadequate at doing the one service they provide, admit that but don't lie about it.

Kelsie Hudson

I would like to compliment my fed ex driver which I assume came from the topeka location all the way to wamego 2 times now (for whatever reason considering we have a fed ex in Manhattan which is much closer) to bring me my package. Yesterday it didn't get delivered most likely because our gate was shut with a no trespassing sign and I had not given delivery instructions in time so that was understandable and my mistake. I called and gave delivery instructions yesterday afternoon that they could leave my package at the end of my driveway by the mailbox if gate was shut again, not thinking it would be snowing today. Well thank goodness my delivery driver had a brain and a heart because they were kind enough to double bag my package in FedEx plastic bags to ensure the original package didn't get damaged or wet and that you couldn't see what the contents were inside of the bag for people driving by to steal. Thank you for your services you guys really deserve as much praise as you can get working through the pandemic yet still putting the customers first and going above and beyond. Even just the little things such as an extra plastic bag.

Lil 345

Never do business with this company! I ordered a pair of tires and they were suppose to show up on a Monday. Well Wednesday comes around and I call and they tell me the tires got separated. They had one tire in Kansas city and the other in Mississippi and I finally get both my tires Saturday. Poor customer service when I called and and they couldn't even overnight the one tire so I could get both at least on Friday. Had to cancel my appointment and lost out on money.

BIG ZEUS

My girlfriend and I just had the item shipped to us STOLEN out of the packaging during the delivery process. The bottom of the box had been tampered with, the plastic covering around the item's box had been torn off and the box was completely emptied of all of its contents. You can noticeably see in the photo I have shared, where the tape has been cut and severed and a different sized tape (mostly likely FedEx's box tape) has resealed the package. Will be filing a lawsuit if issue is not resolved entirely.