Carbon Health Urgent Care Echo Park

C h

I went to this urgent care with one of the most intense pain episodes I’ve ever had…the team took me quickly, were so attentive in making me comfortable, explained options and made sure they started addressing the issues immediately. My doctor Vanessa was kind, professional and made me feel like I was in great hands. 10/10 would recommend this spot and the amazing staff!

Island Erin

Great service. New to LA and Carbon Health made it super easy to get urgent care and even set up a primary care doctor. Being 19 and trying to navigate these things alone seemed scary but I felt so comfortable once I found carbon health. The app makes it really easy to schedule appointments and stay in touch with the doctors/ keep up with appointments/ billing/ and test results. Also I’ve been to two of the clinics and they are very clean and have a cute modern vibe compared to docs back home.

Susan Hutchinson

I went to Carbon Health in Echo Park on a Sunday afternoon as a walk in with a painful uti. I received excellent care and all staff were very attentive and caring. The loft-like facility is beautiful and clean. It was the best urgent care experience I have ever had. So nice to know that I have an excellent care option in my neighborhood that takes my insurance. The app works great too.

Kevin Lum

Possibly the worst experience I've ever had with a medical provider. We took our daughter to get a rapid medical COVID test. It should have been very routine visit. But, instead they kept trying to force us to visit another clinic because I asked if they could take my daughters temperature -- even though they had medical staff. I asked them to please just do the test and I can get a thermostat at CVS. But it gets even better. When they tried telling me to go to their other location they said I could get the same test there, but then the staff started disagreeing with each other about whether that was true. It was a mess. But there's more. Then while filling out the patient release form (that I tried telling them I had completed and signed online) a staff member came out and told us we had to leave while they cleaned and we could come back in ten minutes. So my child and I had to wait on the floor in a sketchy stairwell. All we needed was a quick swab. We were the only patients and they had tons of staff, but they refused to help us before cleaning. I had thought about using them for primary care, but their customer service was awful. One positive is the provider was great.