El Pollo Loco

graciela jimenez

I ordered my Mac and cheese my side and went I went to order again they told me ho I forgot to tell you we don't have Mac and cheese do you want something else and I couldn't get my money back because I pay with card the should check in with the people whos in the kitchen if the have or not never coming back

Elvi Sal

This is my first time visiting this place the chicken is great ordered the family meal with mashed potatoes and macaroni and cheese great looking forward to ordering different things from the menu

Godskellpro Boss

Loved their tostada bowl and would keep ordering again here. I also love the creamy cilantro sauce; It’s a sauce to die for. Next time I go I would definitely order some more of there creamy cilantro sauce. I would recommend this place to anyone but the food was a bit under the temperature of what I expected. But overall pretty good place.

Maria Day

Ever since the pandemic every El Pollo Loco have been Stingy with their salsa. I mean these containers don't hold much but they shouldn't be half filled nor should they be limited to paying customers. I have yet to visit one with the exception of the one located off of Milliken in Ontario that is glad to give you what you asked without a huff and puff like if you're unconvincing them. I worked for El Pollo Loco for almost 14 years 10 years ago and I was frequently asked for by frequent customers for my suggestion, service and effort to make sure the customer left happy knowing that order was correct and packed well freshness. I have gone to many where I am missing items don't move from the window open my container letting the cashier about missing items and them complaining as if I could of made it disappeared in their presence. I know that because of the pandemic the salsa bar isn't up like it use to be but I am sure their food cost have gone down because not many people are packing their own salsa but it shouldn't be given to a customer half filled or dry or passed they expiration date. El Pollo Loco start to take care of your customers!!