Shoe Dept. Encore

Category: Shoe store in Greendale, Wisconsin

Address: Southridge Mall, 5300 S 76th St Suite 500, Greendale, WI 53129, USA

Phone: +14144213102

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

craig retzlaff

Aug 4, 2021

they have a great selection of shoes ,super prices & AWESOME STAFF TONY NELLE BELL I walked in & they help me every time I won't go anywhere else!! these people are hardworking, !! helpful & best of all friendly thanks again for a awesome shopping trip & great shoes & slippers your 1 fan Craig

Ivan Rodriguez

Nov 15, 2020

Stay away!!! Poor! Poor! Business this store really dirty and the shoes are all in wrong boxes ..I picked a pair of shoes to buy and the manager didn’t wanna charge me for the price that was already on the box.. She wanted to overcharge me plus she was on the phone with another person and she had me waiting for a half an hour.. really rude Individual .. I will never go back to that place.. The manager needs to get fired..

Ann Vang

Jul 20, 2019

Had a great experience there. But forgot one of my bags there and didnt realize it til day after called and they said yes it was there went to pick it up and it wasnt in the original bag. Got home went through it and someone took 2 of my babies outfits. Left everything else. Sad that they would go through it and take clothes from kid. Yes it was my fault for leaving it but I have worked in retail and when people leave their stuff we never go through it or take anything from there. We usually just leave it to the side til when ever. But I guess some people.

Gail Campbell

May 8, 2017

Now they greet us and are very helpful. Their prices are highly competitive. But their mid sizes in womens' 8, 8 1/2, 9 medium and wide sell out quickly, right after new shipments arrive. They will try to order them for you online, but there is a delivery fee. So if you don't know when new shipments arrive, you may not find your size, unless you wear size 6, 7, 10 or 11 in medium width.

Thanks! Your review is awaiting moderation.

Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Do you carry B.O.C. brand shoes?

Linda Antczak | Sep 7, 2019
Mac Apinion | Sep 7, 2019

Yes

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places