Grand Laundromat

EZ Parties

This evening I went to the laundromat 8:10 experience the worst customer service. I walked in and grab two cart to collect my clothes and as I was leaving out the lady said they close at ten and if I have a lot of clothes I couldn’t not wash. I said I have two hours. I was caught of guard and ask the lady do she want me to leave and she said yes.. I was blown away by the lack of respect and poor customer service. Before I could even wrap my mind around this experience she went on to say she is setting the alarm at ten and the police would come if I’m in there after ten. I’m still in shock and I’m trying to understand where this attitude came from..needless to say I have a washing machine at home but I wanted to wash my blankets and towels. I understand rules and policies but treating people with a lack of respect and not following your own rules makes no sense to me. I only came here because they close at ten but people beware the lady will turn you away at 8pm and most of the dryer machines don’t work. By the way there is a sign that says last load at 8:30pm..

ran dom

Very clean and nice. The attendant took pride in her job and ensured all areas were clean.

Joshua Tompkins

Their machine door didn't lock fully and the machine ate 28 dollars, then when I told the attendant she said that she couldn't refund my money because there as nothing wrong with the machine and refuses to refund 28 dollars. So now they made a profit off of me and I didn't get to wash my clothes. Screw this place I highly recommend to go anywhere but here this place is trash

Oliver Sorrels

Always have great experience when I come here with my wife. Clean environment, everyone is friendly and we are done and I would recommend everyone to come here.