First Broward Auto Tag Agency

Erica

Super easy and quick, able to check in on a podium when you walk in. They send you text updates where your are in line so we walked the mall while we waited. When we stepped up it was super easy and quick and our lady was really sweet and helpful. Super easy way and way quicker than the DMV when we went. Great service 👌👌

XIO FLO

I was looking to get a fast title and transfer that title to my mother. Unfortunately, for these types of services (DMV, TAGS, etc.), I usually anticipate the worst. I was mentally preparing myself for rude unhappy people. BUT I was pleasantly surprised thanks to Maria located at window 5. My experience: Maria was more than helpful. She was professional, had a great attitude, and was not rude at all! Even with my 21 questions, she never got frustrated. She helped me and my mother understand what was and was not possible. If you could somehow see that you get her, go to her. I'm am so pleasantly surprised that I decided to immediately come home and write this review! What to expect: This is located INSIDE the Lauderhill mall. We went in around 9:30am close to 10am and there was not much of a wait. You must check in on the kiosk and all names appear on a screen with what window they go to when it's their turn. There are no chairs, maybe two so be prepared to stand. The walls look dirty and people seemed to not know where to stand around and wait. It does get busy later in the day. Oh and look up the fees before you go if possible. They only take cash and checks. In total, I had to pay about $180 for what I needed. Hope this is helpful. :)

Barbara Krueger

NOT very customer friendly at this location. Seats are VERY limited, I believe there was 4, no restroom, you have to go out & use the mall restroom. Then my name came on the board in position 3, up to position 2, & knocked back down to 3. Then when I FINALLY got up to position 1 I was knocked back down to position 2. WTF…..spent 2-1/2 hrs here yesterday!!! Then the man who waited on me said I needed a new tag, I couldn’t transfer a tag, I purchased a new tag to then find out last night I didn’t need a new tag. NOW…..somehow to explain to state what he did & hopefully get a refund!!! 😡 INSANE that he was wrong!!!!

Jeffrey Henley

First, I want to give SIX stars to Kay, the agent at window four at the Lauderhill Mall location for her EXCEPTIONAL, ATTENTIVE service!!! She was professional, friendly, and just genuinely pleasant. And it was very natural, like it was the way she was all the time. It made the entire title transfer and registration process absolutely delightful!! There clearly needs to be more people like her in this world, it would be a MUCH better place to be! As far as the operation itself, I would give it a five, it was easy to check in, they messaged me just before it was my turn and, even though I ended up having to make two trips to the office, the entire process was generally a smooth one, conducted in a timely manner.