Budget Car Rental

Melisa Cowan

I had rented a van for my mother to go to Florida for my grandfather's funeral last week. Rented it in NC to be returned in Hollywood. On the return date my mother called me in tears bc she had been driving around looking for it with my 89 year old grandmother fOllowing her to drop it off. They had called budget in NC and in Florida and kept getting hung up on. To make it worse they had to attend the funeral and deal with family the very next day. After numerouS attempts to get ahold of them my mother had to wait till the following day and had someone show her where it was. Not only was the service terrible and unprofessional but they charged my account over $500. I'm a single mother living off of 11,000 a year and now bc of that my account is negative and all my bills bounced and now has me at -$1445.62. That was with the insurance on the rental. My phone and my electric have now been cut off and I have kids and no way to pay bank or bills. I will spread the word at how horrible they handled my mother, grandmother myself and my kids after a death and no help from them!!!!!

Humberto Mendoza

Horrible service , I booked 2 months in advance, I called to confirm my reservation and they tell me there is a large possiblitly they wont have a car for me the day before thanksgiving and I have 7 people. The guy who takes the calls acts like he is doing you a favor and does not care. He makes it like its your fault for choosing them. I called again today and there is no answer I am suppose to be picking up the car today.. read reviews do not rent here.

BROCAM 7

Regarding this place. You need to know you need a credit card and also as all or w major rental companies, a hold on your card of 250 in addition to the days u are renting car for. Services could be better tho lol add coffee and cookies to lobby 😊

El Diablo

The staff were super friendly and made me feel comfortable and confident. The car was fantastic and well worth the money. I left this rental company about 5 years ago. I decided to try them again because of the convenient location, close to my house. Whoever is running this company now, has made the right hires and will see repeat business from me. I wish you much success in the future for making my experience memorable.