Jimmy John's

Category: Sandwich shop in Madison, Wisconsin

Address: 2807 University Ave, Madison, WI 53705, USA

Phone: +16082321885

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Brian Austin

Apr 28, 2022

Coach and Max were awesome during my last visit. We accidentally ordered from the wrong location, and Coach took it upon himself to call the other store, cancel the order, and make the whole thing at this store. The sandwiches were great, and both of these guys were super helpful and nice. Will definitely come back.

John Ziino

Mar 18, 2022

Terrible service terrible sub. Ordered a turkey sub, the worker said they were sorry they were out of chicken? When I got home I found the sub had no turkey on it ( or chicken) called back and the guy said he didn’t know why I was calling and what’s he supposed to do about it. Contacted the franchise they never responded. Next time go to a local place like Gino’s or Milo’s even Fraboni’s. The franchise owner clearly doesn’t care because he isn’t hands on enough to correct the poor management.

Lizzy Krupski

Mar 5, 2022

The reviews were right. This is a horrible JJ’s. I put in an online order at 6pm so I could pick it up on my way to work. I showed up at 6:40pm and checked in via the app, as I was curbside. Nobody came out so I parked and went in after a few minutes. They hadn’t even made the sub yet and I didn’t have time to wait for them to make it (hence why I ordered ahead of time). I will not be coming back to this place.

Jefferson Frank

Aug 3, 2021

I called to place a large catering order - I admit I called right at 12:30 which looking back was poor timing as I can only imagine how busy they are for lunch. When I called the person who answered was pretty rude and had an attitude right away, and told me “call another time, like not during lunch.” I completely understand calling at a later time - I just wish they had been a little nicer when saying so. I decided to call a different jimmy johns location after 2PM because I was worried if I called this location again I would be greeted with an attitude right away. Maybe they were just having a bad day, but I’m working too - I was calling because my boss wanted this order put in ASAP. Happy to accommodate people’s needs but I just ask that people be nicer to customers on the phone in the future when the customer has not been rude/demanding.

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Questions & Answers

Do you still offer whole wheat bread?

Kathie Weissmuller | Jul 23, 2020
Cara Kapczynski | Jul 24, 2020

Yes

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