Walmart Auto Care Centers

Kenny

Joke of a place to try to get anything done. 4 hour to 6 hour waits for an oil change, then when you get it done they dump oil all over your engine compartment and battery cover. Resulting in being a half a quart low and then not even cleaning it up.

Desiree Piele

Very undermanned. Line had about 20+ people only 1 person at the counter & 2 maintainence people. Wal-Mart can do better than this. Went in for an oil change, service was good. Need to hire and train employees better.

James Reed

It took 4 hrs to get tires because like everyone else. They are short staffed. I get it. I go to leave and did a quick look around. Both passenger side wheels have damage from mounting. Along the bead, not on the wheel surface. I asked to talk to the manager. Zach came out. He was pleasant. Did his best to care about my problem. However, one employee said. “This looks rusty, it’s been that way”. Ummm no. Aluminum doesn’t rust so try again. The discoloration he saw was from grease. In fact almost every body panel had a greasy hand print (photos for proof) I now have to wash that off. Go to sit down inside of the car… the seat is slid back, tilted back, and the steering wheel was adjusted in and up. Look, you had to drive the car for 45 seconds. Do you need to adjust anything? That’s just common courtesy for automotive industry. Zach the ASM told me to get an estimate to “repaint” the two wheels and come back to the store. I want it to be on record these are factory powder coated wheels. They can’t be repainted. Someone is going to have to strip them(sand blast), clean them, and re powder coat all 4 wheels to match. I spent $500 and 4 hrs of my life to now do a lot of leg work to fix something they caused. I will be following through on this. I want my car fixed. This was a dis-service.

Andy Cruz

Oil change service is extremely slow. Twice have showed up in morning at 9 for oil change and was told it won't be done for another 3hrs. They only have one guy doing service until more show up at 11. Went to Brake Plus instead.