The UPS Store

Chris Fidalgo

Friendly & helpful staff! Chill vibes. I was able to get documents notarized, shipped overnight AND faxed in less than 10 minutes. Awesome!

Robert Ferrari

Cesar is a class act. Very honest and customer focused. Not being disparaging on UPS but honestly said , quicker and better to drive to his store to get my important package that was somehow taken to his store instead of my local store on Ave 40 in Eagle Rock. UPS customer service in the Phillipines or even the Supervisor in Tampa couldn't correct misdelivery. 🙁😊Thx Cesar! 👍

Ricardo Martinez

With there being debate in the better UPS store that services the Hollywood area this by far was a great experience young man that helped me was efficient, quick and helpful. By far the better store in the area.

Jonathan Fortier

I use this UPS location often for printing and faxing items. I work as a personal assistant, and for anyone who believes that is a "dream job", you couldn't be more wrong. Along with navigating your own life, you are also basically running your employers life at the same time and they expect it done at the time they asked, if there is a long line; it doesn't matter, I am still at fault for not doing my task efficiently. Today, I was given an extremely extravagant task to complete in a very little amount of time. I was serviced by an employee at this UPS store location by the name of Saba. I usually never leave reviews, for I barely have time to check my own emails with my hectic work schedule. But I have not experienced such exceptional customer service in over at least a decade that I feel compelled to leave this specific 5 star (would go higher if it would allow it) review for Saba. Through her mask, I could see her genuine, welcoming, "at your service" smile. The task I needed her to complete for me was confusing, grueling and very time consuming. She went above and beyond for me to make sure everything was being done correctly and never once for a moment made me feel rushed. I feel silly saying this; but Saba's entire upbeat vibe and courtesy made me want to hang out after I was done doing my business at the UPS store because her positive energy is just so contagious. I have had one of the worst days of this entire global pandemic today and Saba turned that day right around without even trying. THAT is exceptional customer service. I have never been treated so well at any UPS location than I have today with Saba. I normally dread having to stop at a UPS location, but Saba made it feel like it was fun and I wanted to be there. She helped without her even knowing it bring me anxiety level down from a 10 to a 3 and she never stopped smiling genuinely. Its hard to tell these days behind masks, but the eyes never lie. Her smile was so contagious and her positive energy as well. Saba is going to SOAR with whatever career path she chooses. UPS would be at a huge loss to lose Saba as an employee. I can honestly say, this woman, Saba has every right to request a raise if she feels she is owed one, to be made a manager if she wants to become one. This is exactly the type of employee an employer can only dream about obtaining. What an amazing asset to the UPS family. Snaps and Claps for SABA at the UPS store in WeHo. She rocks! Saba, thank you so much for all your help today. If I could employ you, I would in a heartbeat, you just light up the room without even trying. The Law of Attraction says that we attract what we put out into the world, and the amount of positive energy and enthusiasm this young woman Saba has, she has amazing things waiting for her in her future. Thank you again Saba!