Carolina Beach Realty

Prudence Brown

Very disappointed with the hospitality given by CBR at the 514 B Seahorse unit at Kure Beach. When we arrived, floor was dirty as if it had not been cleaned or swept and trash cans (all 4) were full. We arrived on Sunday and the power went out on 3rd floor. We found that the breaker had tripped so my husband found the panel and flipped it back on. Also called the next day b/c ice maker was not working, one of the burners on the stove was not working and the clothes dryer was taking several cycles just to dry clothes. We had 4 bathrooms with 11 people staying including 3 children and CBR only provided 1 roll of toilet paper and 1 set (bath towel, hand towel, wash cloth) of towels per person. With the dryer not drying properly we did not have a change of clean towels. The maintenance person came and charged the filter in the refrigerator but it did not fix the problem with the ice maker. The maintenance person said the dryer and the stove burner required a technician. The power had gone out again on the 3rd floor and the maintenance person thought it was an electrical problem. He removed the ceiling fan in the children’s room as the culprit for tripping the breaker. He brought a box fan but we did not want it in the children’s room for safety reasons. Since the ice maker was still not working we told him and of course he deferred that to a technician also. I called again about the ice maker and the young lady I spoke with had to get approval to get 2 more ice trays to us. It was denied since we already had 2. They knew the ice maker was not working or there would be no need for ice trays. Reminder, this unit sleeps 14 with no working ice maker and only 2 ice trays. CBR clearly does not want their vacationers to be comfortable. I will NEVER stay with this realty again. Furniture and carpet soiled and bedding torn. I was told that there was sand in the sheet in the downstairs bedroom that also has the torn mattress pad. Terrible experience. See pictures. Also lawn not maintained for this unit as other units on each side were landscaped nicely. DO NOT stay at this unit until a lot of repairs are done. They should not rent this unit until all repairs and updates have been completed. I could go on and on. DO NOT STAY HERE!!!!

Cherri Dolan-Maxwell

The staff at Carolina Beach Realty was very helpful and informative. The house we stayed in was great, clean and had many comforts from home. Kure Beach was undergoing beach nourishment so we only had 2 of the 6 days available for direct beach access from our beach house. We were informed a few days before our arrival date that our direct beach access maybe reduced for 24-48 hours, but was very disappointed that it was entirely closed for the remainder of our stay. Awaiting response from home owner. Planning on booking annual return trips to the same beach house in the future.

Greg Claxton

The home was amazing! Very large and plenty of space that was “spread out” for our large family. Kitchen was very well equipped. Bedrooms were large and most had balconies with an ocean view. The heated pool was great. It could have been a little bigger but it was adequate. The only down side was the cleaning. The pool was sandy and the patio was covered in weeds. The home was not very clean and you can always use more towels. The few things would not necessarily keep me from staying here again. The house really is amazing. We had one maintenance issue and CBR sent someone over very quickly. Very responsive

glenda bradley

The staff at Carolina Beach Realty was so responsive when I couldn’t figure out how to operate the elevator. The maintenance person was pleasant on Friday and again on Saturday when the smoke detector beeped needing a new battery. Both people really made me feel they were glad to help me. And the lady in the office was equally pleasant and wanted me to let them know if they could do anything to enhance our stay. The large oceanfront deck was perfect for outside gathering, making for wonderful family memories.