Al Olseen - State Farm Insurance Agent

Category: Insurance agency in San Jose, California

Address: 3267 S White Rd, San Jose, CA 95148, USA

Phone: +14082744900

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Jack Robert

Aug 30, 2022

Olseen came through and got me the coverage I needed. His follow up has been great and his communication in keeping me on task has been so very helpful. I would recommend you give Olseen a chance at your business.

Henry Piter

Jul 13, 2022

Olseen and his team is truly a gem for all your car/homeowners insurance need. He is very knowledgeable and responsive!

Ronald Eddings

Sep 10, 2019

It has been such a terrible experience dealing with the agents at the office (Mainly Nancy Lorenz and John Lorenz). My requests are not complicated, in fact, my only request was auto insurance. However, the agents sent me a temporary card without activating my plan ! Luckily this was caught before getting pulled over or getting into an accident however, they've charge me for the past year without actually providing me coverage. The agents here are slow and often non-responsive. I'd highly recommend consulting with a different office or dropping StateFarm all together!

Dion Barr

Dec 13, 2017

My parents and I have been with this branch for over ten years. The first couple years, the staff were organized and answered questions without any hassle. Now, the current staff are absolutely horrendous. Insurance prices hiked up without any notifications as to why it was raised. Nancy, the woman who we spoke to was rude and completely unprofessional, and she could not answer any of our questions that we needed answers to. She was was raising her voice at my family just because of us asking about more information on our account. Increases in insurance prices from their normal rates as to no indication why was very disappointing, especially after over ten years, we have caused no accidents and are safe drivers. Currently, this place needs work, especially their terrible employees.

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Questions & Answers

What factors influence car insurance rates?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What if I have a vehicle that's not listed on the Vehicle Type section?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

How fast can I get car insurance coverage?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What is the difference between market value and replacement cost?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

What is the difference between sending my quote and purchasing with an agent?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Why should I sign up for the Paperless Notice of Privacy Policy?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Is my payment information secure on your website?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Can I pay by phone or mail instead of online?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What can I do on the State Farm mobile app?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Al Olseen - State Farm Insurance Agent | Jul 8, 2022
Al Olseen - State Farm Insurance Agent | Jul 8, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Al Olseen - State Farm Insurance Agent | Sep 6, 2021
Al Olseen - State Farm Insurance Agent | Sep 6, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Al Olseen - State Farm Insurance Agent | Sep 6, 2021
Al Olseen - State Farm Insurance Agent | Sep 6, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Al Olseen - State Farm Insurance Agent | Sep 6, 2021
Al Olseen - State Farm Insurance Agent | Sep 6, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Al Olseen - State Farm Insurance Agent | Sep 6, 2021
Al Olseen - State Farm Insurance Agent | Sep 6, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Al Olseen - State Farm Insurance Agent | Sep 6, 2021
Al Olseen - State Farm Insurance Agent | Sep 6, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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