WM - Sacramento Recycling Center & Transfer Station

Pete Jones

Wanted to give 4 stars because today (7/20/22) I was relieved that they took my dead 4-in-1 lead-acid powered charging station, and dead portable power station (also lead-acid), for free (was curious about lithium but got zero results in their search bar, alarmingly). Good looking website, probably come in handy if I was a home owner or lived in a house. But I rent an apartment (along with probably a third of Sacramento residents), so nearly all the information on the website doesn't apply, nor did it answer my questions about recycling my hazardous waste for free or fee. Then I spent way too much of my day trying to navigate the phone menus, aggravatingly; a recording then gave me the customer service number - which you would think would be the number Google Maps listed. Then that number’s menu almost wouldn't let me progress unless I entered my account number -- which obviously I don't have... After yelling and pushing buttons it started ringing. Got a nice lady who let me vent a little but then get right to the point, then proceeded to tell me she wasn't sure, then recommended some other WM number that collects from your door twice a year. So I called, and yes they do that, if you live in West Sacramento. WTH!!? btw like many shady major companies, WM doesn't seem to want to display a phone number at all on their website --- PEOPLE SHOULD NOT HAVE TO HAVE AN ACCOUNT IF THEY JUST WANT TO ASK HOW TO PROPERLY RECYCLE HAZARDOUS MATERIALS THAT AREN'T LISTED ON THE WEBSITE. For ex. do have to take these things apart and fish out a battery, but then what about the rest of the unit? Wondering if others have hit this roadblock and just decided to illegally dump for the sake of time.. So yes, really annoyed that I had to jump in the car in another 103 degree day with gas at $6/gal to go down there trying to get simple answers to simple questions. The two ladies I dealt with when dropping off (for free) were very nice, and one told me I could dump my dead microwave around the corner, also for free. Because of them and no fee only 3 stars as opposed to 1 is best I can rate overall. I care about the environment and so do countless others who don't have the luxury of free time and doing what I did today. To the people running WM: you need to show you care too, pretty little website and no contact number isn’t fooling anyone.

David

I dropped off two half gallon sized ziploc bags of batteries and the people were very friendly and polite. And quick!

Joey Jones

Got all the way to the point where you turn in hazardous waste, followed directions, sat there and waited, and waited, as employees walked around my car, only to find the one sign that says they're closed on Monday. Employees just let me sit there.

Melissa de Castro

I had used cooking oil and batteries to dispose of, technically household waste. I found this place. Individuals must have cars currently dispose household waste here. They drive into the parking lot and follow signs to turn into the drop off area. The waste must be in the trunk, which you must open while parked. Employees and customers must wear masks. They input your information from your driver license. You put your license against your driver window so you don't have to worry about contaminating anything. I felt very safe going here during the pandemic.