Spectrum Community Services

Category: Non-profit organization in Hayward, California

Address: 2621 Barrington Ct, Hayward, CA 94545, USA

Phone: +15108810300

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Elizabeth Casas

Jul 14, 2022

Spectrum is a non-profit organization that can help you with your electric bill and they also prepare great meals for the elderly that's distributed here in my area in West Oakland they're non-profit organization is in Hayward California PO box 4317 Hayward California 94 641 give them the call sometime I believe they also do weather stripping weatherization for your homes By the way you still have to continue to pay the bill your electric bill and once you've completed the forms call the phone number and which I don't have at hand but just give them a call and request paperwork to so they can help you pay your electric bill but in the meantime you still have to continue to pay your bill and you'll be credited somehow I mean once the paperwork has been returned to them you'll be credited for I don't know how many months but at one time I was credited for 3 months and it was worth having to pay the months that I needed to be paid cuz further than that they paid the 3 months I

g Lewis

Jan 6, 2021

First let me start by mentioning the names of the technicians Anthony Erick n Greg were all professional n very thorough they checked everything I was having problems with my furnace called spectrum filled out application n was approved SPECTRUM came to my house for a complete inspection Next I received a phone call from Superior heating to install new products thank you SPECTRUM COMMUNITY SERVICES

John V

Dec 10, 2018

Very help full except the prefer to operate via mail You can make an appointment But they highly discourage drop ins. If you have your paperwork in order and a appointment your in and out quickly.

Jackie Guidry

Mar 29, 2017

Hard to reach on phone, need to improve customer service and was not aware Closed on Friday and need appointment and went all the way out there because unable to reach them. They could put more information in application packets or outgoing messages or phone options.

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Questions & Answers

Do you accept court ordered community service? Thank you.

mecavita cabugao | Sep 7, 2019
Jay Price | Sep 7, 2019

Spectrum is for low income people. They help with PG & E and weatherization of your house. No community service hours are done there. Only employees that are hire by city state or government. Check with Parks & Recreation and Volunteer Centers.

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and one more question. i heared that you only do this one time and one time only? cuz i believe i had this about 9 years ago

Alex Marabilla | Sep 7, 2018
Spectrum Community Services | Sep 7, 2019

We can help you with HEAP up to once every 12 months. https://www.spectrumcs.org/energy-services/heap

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Hello, May I apply for LiHeap online, or is it best to complete paper copy and mail it to spectrum?

Lauren Cohen | Sep 6, 2021
Spectrum Community Services | Sep 6, 2021

Either is fine. You can download, print and mail in an application or complete it online. Both options are available on our website - www.SpectrumCS.org

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Are you connected to Rising Sun Energy Services (or something like that, not sure of name)

Peggy Guernsey | Sep 6, 2021
Spectrum Community Services | Sep 6, 2021

We are not.

so i have to make an apointment and what documents do i need to bring with me and if aproved how long would it tatake for my power to be turned back on

Alex Marabilla | Sep 7, 2018
Spectrum Community Services | Sep 7, 2019

All those questions are answered on our website. Please see: https://www.spectrumcs.org/energy-services/heap

Hi my boyfriend has a bill from previous years and it was added to my recent bill and I'm afraid that we were not able to pay this month. Please can you help me.

Tuoanh Truong | Sep 7, 2018
Spectrum Community Services | Sep 7, 2019

Please call us to discuss. 510-881-0300

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If i go my self to the hayward office can i make appoiment?

Roxana Iglesias | Sep 7, 2018
Spectrum Community Services | Sep 7, 2019

It's much faster if you print out an application, gather your documents and return to us in the mail. See details at: https://www.spectrumcs.org/energy-services/heap

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Help to pay me pge.they will stop my services by 2/11/18

Roxana Iglesias | Sep 7, 2018
Jacqui Dixon | Sep 7, 2018

Yes call make a appointment if you cant get through just go in make appointment and they will tell you everything to bring back

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