The UPS Store

Leslie Goss

Sub-zero. Employees were more interested in talking to each other when I walked in, no one else there. They were not helpful had zero flexibility or customer service for that matter.

Dylan Dixon

Very well run establishment, Sarah was especially helpful fulfilling all my shipping needs. They've really turned that place around. Marin needs more stores like this!

Tina Swider

Called during a busy time, lunch - but they answered and were pleasant. Unfortunately, the person who answered wasn't well trained and didn't even know that UPS provides specific bicycle boxes for shipping. Two other stores did however, one telling me they were out of stock, the other saying yes they would set one aside for me to pick up. More training for this locations staff is needed. She didn't know, but should have at least checked with another employee or online when I explained that yes there are specific bicycle boxes for shipping.

Nancy N.

I was there in December to send a prepaid package back for a return. After 14 days the company said they never received the package (my loss, of course), and the post office never scanned the package. That tells me the package never left the UPS store, which of course they can easily deny. This UPS store tends to take packages and not adhere the labels right away but wait until later, which I thought was odd. The employees there are not very friendly and one in particular is just downright rude. I will never go back there again and anyone else should think twice before going there.