AmeriGas Propane

Category: Propane supplier

Address: 583 Sawyers Crossing Rd, Swanzey, NH 03446, USA

Phone: +16033524134

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Dylan Gingues

Aug 25, 2022

Very expensive to get set up for thier one year promotional prices. They also wont transfer you to a supervisor...and any one you talk to is at a call center.. cant get anyone local.

Mike Szostak

Feb 8, 2021

Because I have a dog who sometimes does not like strangers, I requested a note be placed on my account about calling first. With my most recent service request due to a gas leak, I called twice to make sure someone would call first. Despite my efforts, I received no call and the service tech arrived unannounced. Luckily, someone was home and no problem occurred and the leak problem was resolved. All of the people I've dealt with at AmeriGas (formerly Keene Gas) have been great but it's clear they are trying to use an AmeriGas system that is greatly flawed. It's been nice talking to people in Cleveland and the state of Washington but trying to get a message to local people is almost impossible. Also, I learned that unless you've got over 30 minutes to wait on the phone, you best key in the code for "gas leak" because that's the only way to get to a human being in a reasonable amount of time. I feel sorry for the workers (Customer Service Reps, delivery people, technicians) because they seem to be doing their best and are equally frustrated with a flawed system. After complaining, I did receive a call from the Service Manager who did his honest best to be reassuring. In summary, the AmeriGas system is greatly flawed and needs significant attention but the workers are GREAT!

Brianna Miller

Dec 4, 2020

I'd rather lose a leg than ever deal with these people again. 6+ months and they still won't come pickup their propane tank!!! We have called and scheduled 3 times and each time no one shows up. Plus, you have to be on hold for greater than an hour no joke each time you call. The customer service is absolutely horrible. Do yourself a favor and go with a reputable company even if you have to pay slightly more.

Keith McKane

Oct 18, 2018

Wow!! Hahaha!! Laughable behavior from this company!!! We moved into a home that had an existing Keene Gas account.. they said they "Had to top off" our tank so they could bill it out, etc.. Never got a bill, no call back, no note... they just came 3 weeks later and ripped the tanks off the wall with no notice whatsoever.. Hello Dead River Propane!! Still shakin my head...

Thanks! Your review is awaiting moderation.

Questions & Answers

What online services are available to residential customers?

AmeriGas Propane | May 9, 2022
AmeriGas Propane | May 9, 2022

Existing AmeriGas customers can order propane, manage deliveries, pay bills, monitor propane use and more with MyAmeriGas. Log in at myamerigas.com.

Read More

How do I get propane delivered to my home?

AmeriGas Propane | May 9, 2022
AmeriGas Propane | May 9, 2022

Getting propane delivered to your home is easy and convenient. AmeriGas offers a variety of propane delivery options to fit your needs. If you are enrolled in our Automatic Delivery program, you do not need to contact us to request a delivery unless you've used more than expected and your tank reads 5% or below. Tell us when you need a refill - schedule a delivery 24/7 with our online Will Call service, available in your MyAmeriGas online account.

What are my payment options for my AmeriGas bill?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

"AmeriGas offers various payment options for your convenience. Automatic Payment: Have your payment automatically processed with our free automatic payment program. Log on to your MyAmeriGas online account to sign up! Pay Online: Pay your bill online, anytime, with no convenience fees. Once you log in to your MyAmeriGas online account, you will find options to pay yout bill on your account home page. Look for the blue ""Pay Bill Now"" button or links under the Billing and Payments navigation dropdown. Mail a Payment: Send your payment by mail. Mail your payment to us at the address listed on our invoice. Pay by Phone: Pay your AmeriGas bills by calling our service center 24/7 at 1-800-AmeriGas. We have an interactive voice response system that allows you to pay your bill, any time!"

What kind of services are available to AmeriGas residential customers?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

AmeriGas will work with you to install a new propane tank if you need one and service your existing one. This includes the basic inspections done at each delivery as well as requested maintenance and service to your bulk tank. While we do not install individual appliances, we may be able to help direct you.

Are there installation or setup fees for new AmeriGas customers?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

Installation costs vary by the type of installation, the required amount of work and geography. The average cost for a customer-owned tank is $69.99 for the Service Dispatch Fee. The average cost for a standard installation or swap-out of an above ground tank is $250. There are additional costs if the tank needs to be buried or if additional work on gas lines needs to occur. Discounts may be available by location or promotion.

How do I order propane from AmeriGas online?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

To order propane online, start by logging in to your MyAmeriGas online account and selecting 'Request a delivery' from the 'Deliveries' navigation drop down. Simply enter your request information to calculate your orders price and use the blue 'Place Order' button to complete the process. Ineligible customers will not see the 'Request a delivery' option from the 'Deliveries' navigation dropdown but can place an order by calling 1-800-AmeriGas. Forecast customers cannot place an order online, but can see if they have an open order or pending delivery.

What propane services does AmeriGas provide?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

AmeriGas provides propane to power your home or your business, inside and out. This includes heating your home or business site, powering all of your propane appliances, and fueling work vehicles like forklifts and AutoGas fleets, including school busses. AmeriGas is also there with portable propane cylinders which power up anything from a barbeque grill to your restaurants patio heaters.

How do I set up an online MyAmeriGas account?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

"Setting up your online account is as easy as 1, 2, 3! All you will need is your AmeriGas account number and billing zip code. To get started, head to the AmeriGas website and click on the 'Login' button at the top of the page then select the 'Create an Account' button. Next, follow these three easy steps: 1. Identify yourself. The first step requires your account number and your zip code. New customers can find their account number on their paper bill. 2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information. 3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions. That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service."

What services does AmeriGas provide to commercial customers?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

At this time, small commercial customers have the same options as residential Customers and can view history, make payment, and place an order online using MyAmeriGas. Currently, larger commercial customers can make payments online and have account managers available to them for in depth review of usage and billing histories.

Where do I find my AmeriGas account number?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

In order to create your online MyAmeriGas account, you will need your account number. New customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you have created an MyAmeriGas online account you will also be able to access your account number anytime from your online account.

How do I pay my AmeriGas bill online?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

You can pay your AmeriGas bill online, easily! Start by logging into your MyAmeriGas account. If you do not already have a MyAmeriGas online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.

Where are AmeriGas Cylinder exchange located?

AmeriGas Propane | Sep 6, 2021
AmeriGas Propane | Sep 6, 2021

"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"

My Dad is out of propane! He has no electric heat and is 81! Needs help with a fuel delivery it's urgent! Can you help!352-2628! 1-27-19 Sincerely, JCruz

Jacqueline Brophy-Cruz | Sep 7, 2019
Shaun Mitchell | Sep 7, 2019

I don't deliver propane. That's rymes. I delivery home heating oil

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places