HRI Hospital

Saturn

Arbor hospitals are notorious for being the worst psych hospitals in Boston. Patients and staff don’t want to be here. The ceo walks around the place without a care. making millions, while profiting off of poor black and brown people. The management should be ashamed running this place. The nurses are some of the nastiest and rudest you’ll ever meet. Could care less about pts. The food here is prison level, unhealthy and gross. The mental health workers and social workers can be very helpful. They try their best and likely don’t get paid much. Expect them to charge ur insurance up the wall, retraumatize u and do nothing but stay in bed.

rosieglasses

Interesting to see this place hasn’t changed since I was there many many years ago. This program is downright dangerous for any at risk adolescent, particularly female BIPOC. Avoid it at all cost

Vanni Godfrey

With all due respect to the professionals within the program (whom I never got the chance to meet, but I'm giving the benefit of the doubt that they are successful in their field), the individuals responsible for intake lack the most basic level of compassion or willingness to help someone who very obviously cannot help themself feel confident in their treatment. In retrospect, I have to laugh that 2 medical institutions referred me to Arbor for primary care, as I doubt they know that their referrals are greeted with dismissive, curt, and vague explanations of Arbor's services, and that ongoing demoralizing treatment of patients as little more than an inconvenience runs rampant among Arbor's gatekeepers (who essentially serve as company ambassadors). Not one person at Arbor was willing to assist me in answering my questions, and in one case I was mocked on the phone for explaining why I was confused for what I was signing up for (after initially being told I was signing up for a 5-day program, and then told last minute it had a minimum of 10 days required participation, thereby burdening me with having to ask for a leave of absence from my job). Painfully unprofessional decorum across the board at Arbor; it's a shame that there are people's lives and wellbeing on the line, and those individuals are left few alternative options than to beg for help from an institution as insensitive and careless as this one. You can download mobile self-help apps with more compassion and professional merit than Arbor.

Anony Mouse

I am currently participating in the Women's Partial Hospitalization Program at Arbour-HRI, and already it has made a positive impact. The clinicians are young, but really know their stuff and are great at their jobs. Initially I found group to be extremely draining and I was wary of expecting it to be much help. The program is very heavily group-based. As I became acclimated, I've found that, even more than the support of the clinicians, the support of my peers has been immensely helpful. Learning coping skills is a big part of the program. What's great is that they are applicable to each of our varied mental health struggles. I read many negative reviews before attending, but I am very glad I did not let them dissuade me from coming. *Food was mentioned in another review, so I'll speak to that. It's a little hit or miss. Some days it's fantastic, others its not very good. As an outpatient you have the option of bringing your own lunch or leaving the premises to eat nearby if you'd prefer. So, food should definitely not be a deal-breaker.