Pizza Hut

Nikki Johnson

It took 2 hours to receive my order. When I tried to call the store, it was busy the entire time with no answer. The icing from cinnamon rolls was on the breadsticks and the pizza was cold. Worst experience ever.

Kayla McNair

This is the best pizza in town, keep in mind we have multiple in this area of Cross Lanes WV- The staff is always pleasant, professional and the customer service is top notch. Never have had any problems order is always correct and fresh. Keep up the great work.

Jeffrey Waybright

It was great other than not receiving any rewards for my Birthday yesterday Nov.13

Alexandria Mahairas

“Stefanie” the so called general manager as well as regional manager is EXTREMELY rude and unprofessional. She not only ignored the fact that one of “her employees” hung up the phone on the customer she then hung up the phone 2 different times on the customer. There’s no way she’s a manager. NO manager I’ve seen in my life would treat or speak to a customer the way she did. The customer was on speaker the whole time and she claimed he cursed at her which was 100% a LIE. She’s a TERRIBLE manager if that’s what she even is. Absolutely horrific customer service. Pizza Hut in cross lanes is SLOW and unprofessional. And good for getting orders wrong. For TEN dollars they have lost a family of 6 FOREVER. I’d rather have papa johns, dominos, lil Caesar’s, hussons, or ginos anyway! They can have my money, bc Pizza Hut (ESPECIALLY IN CROSS LANES) won’t ever get it again. (ALSO I WOULD GIVE ZERO STARS IF I WAS ABLE TO!)