Pennybyrn

Kristie Catlin

Pennybyrn was home to my Grandfather for 8 years and has been my second home for 22 years. As an employee and family member, I have experience all facets of life here, and there is nothing negative or lacking about the care given to residents and our team. The culture and spirit here is amazing, the care is excellent, and the compassion is abundant. Please do not hesitate to contact Pennybyrn for the highest quality of care for residents, patients, and employees.

Lisa Heyer

Unfortunately, there isn't 0 stars because I didn't want to give 1 star. I have so much to say that I can't put into words. First, please don't send anyone you love and care about to this place. My mother went into the rehab facility to help gain her strength from a back issue. She was so excited to go to Pennybyrn and get the therapy she needed to be able to walk well enough to return home. She had friends that had lived in Pennybyrn and thought the place was wonderful. In January, Mom went into Pennybyrn, alert and no problems other than her back. When her physical therapy began, she told us she had walked up and down the hall, up stairs and how the nurses were telling her she was doing great. She said "I know I'll be coming home soon". She said this for several days then one day she said "they won't let me take therapy in the hall anymore" and they were doing her therapy in her room. Everyday after, we would ask if she had therapy in her room and she would say no. I should have ask questions then but I trusted them. For the remainder of her time in Pennybyrn she did therapy in her room. We talked to Mom several times a day and her friends would speak with her as well. After a week she started getting hoarse, wanted to sleep all the time and we could hardly get her to carry on a conversation other than for her to say she wanted to come home. Also, that she had things to tell us about Pennybyrn when she did get home. We picked Mom up on 1/23/2021 and when they wheeled her, I barely knew her. She looked like a different person. It took her 20 minutes to get into the car and she couldn't carry on a conversation. We had to call EMS to help us get her into the house because she was so weak she fell to her knees. She couldn't carry on a conversation, couldn't walk at all and we had to feed her like a baby. We had EMS out 2 times after that and on 1/26 she was admitted into the hospital. One guess...yes COVID. That explains having to do the therapy in her room, having to keep the door shut all day/night and suddenly not getting return calls from the nurses/staff. The first few days we spoke were able to speak with the nurses but soon after we didn't get return calls...NOTHING. The staff knew someone in the facility had COVID. The least they could have done was inform us. My Dad tested positive for COVID 5 days later. Mom went in on 1/11, fully herself and after testing negative for COVID and came home on 1/26, testing positive within 2 days and passing on 1/31. I blame Pennybyrn completely for my Mom not being here. Now I need to pay her bill...after all this, they charge us $40/day for a private room. They knew Mom passed away and we didn't receive as much as a phone call, sympathy card, NOTHING. I guess I shouldn't have expected that when they didn't care for her when she was in there. I could post before and after pictures and you would see how badly she was treated but that won't bring my Mom back. Pennybyrn took my Mom, my best friend, my everything from me. I would highly urge NOT sending a loved one here.

Jessica Aldhizer

Very nice place. My mother in-law recently stayed there for 3 weeks for rehabilitation. She couldn't of gone to a better place. Great staff. Everyone is super friendly and helpful.

Jean Tillman

My husband and I have called Pennybyrn home for over three years. We live in a cottage neighborhood where we have come to know and love our neighbors. Housekeeping and lawn care are all included. Jere and I enjoy exercise classes, games, concerts and a wide variety of social events offered to residents. We have a lovely pool and well equipped exercise room. There is a putting green and garden spaces for those flowers or vegetables you love to pamper with your green thumb. There is bus transportation to a wide variety of community activities that takes away the concerns of parking, long walks to the venue from the parking lot, and how to find the venue in the first place. It is relaxing to be delivered to the event door and picked up at the door at the end of the event. Our dining experience is nothing short of wonderful. There are two seating choices; both have a friendly wait staff. There is a spacious fine dining room as well as a pub for a more relaxed atmosphere. Meals are cooked to order from a menu of tasty choices including fish, chicken, beef and vegetarian dishes. You must come and sample our beautiful, tasty desserts. All of this goes to say, "We love living at Pennybyrn."