Shoe Dept. Encore

Category: Shoe store

Address: 1587 Liberty Dr Suite 8, Thomasville, NC 27360, USA

Phone: +13364720708

Opening hours

Sunday: 1–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Christian Hildreth

Aug 28, 2022

Love the tv and chair 10/10 would recommend

Jake Edwards

Jun 29, 2022

Good prices, wide selection, attentive staff. Also have a membership which offers additional discounts! I was very pleased with my overall experience and it only took a few minutes

becky sexton

Nov 7, 2020

I took a pair of tennis shoes back on 10/30/20 because they didn't fit well. The clerk helped me find the right shoe. It took a while and she stayed with me until I found the right shoe.

Crystal J

Aug 5, 2018

This is the second time I have visited this location. Both times, both employees that were supposed to be working were just sitting outside the door smoking cigarettes. There was not an employee inside the store. As a matter of fact as we walked into the store through their cloud of smoke with our kids mind you, they said "We'll be in in a little bit." Not once while we were in the store did one of them even bother to stick their head in to see if we needed assistance. There were other customers in the store as well. We left, went down to the other show store were we shopped with great customer service and purchased. When we left that store, the two Shoe Show employees were still sitting outside. If it were possible to rate zero stars, I would.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Do you womens steel toe boots

Jeana Bunton | Sep 5, 2021
Nick Shuskey | Sep 5, 2021

Yes they have steel toed boots and tennis shoes as well .

Do you carry gym bags

Kathy Peterson | Sep 6, 2017
Amanda Kinley | Sep 6, 2017

Yes they do

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