Matou Hair Braiding

Nyeshia Joseph

Had to heal from this experience before I could leave a review. As you can see in the photos below my girls were happy with beautiful hair! That was long ago.... On 2/26/22 I took my 12yr old daughter back to Matou.... Back to Matou to get her hair done. She asked my baby as they stood in front of her poster "How do you want your hair?" My baby pointed to the medium knotless braids and Matou looks at me and says $200! Already I'm about to freak out it's my birthday and our plane is leaving in 8hrs. But that's my baby....... Cool I sat there as ppl came in and out and lady sitting next to me commenting on someone else's hair and we strike conversation. The lady I speak of hair is beautiful but she asks about color after Matou tell her $40 extra she said Chile please!..lol... Anyway looking at my daughter's hair I notice that it's looking a mess, So I pull Matou outside to speak with her about my daughter's hair. She has the attitude of that's what size braids she said but you have large basses... If you look at the picture you put a large bass with medium knotless braids.. Now you playing with my intelligence ....WOW... I'm starting to feel sick so I tell the lady next to my I have epilepsy and I think I'm gonna have a seizure to alert my daughter. But I had a seizure and as I was coming to I heard Matou unprofessional a$$ say get that evil spirit out my shop! In front of my daughter? You trifling excuse for a human being. It's 2022 you're in America now learn something! I was having a MEDICAL EMERGENCY not possessed by a damn demon! Wait, it gets better as my daughter is crying and scared, being consoled by a patron of her shop. She hollers huh can she pay before y'all put her in the ambulance? Not is she okay? Do you have someone we can call for your daughter? A POOR EXCUSE FOR A HUMAN BEING.. . ... The later on I call her to speak about her unprofessionalism , she can't talk because she's praying... For what exactly? That I don't write a review? That I don't sue you? That I don't catch you outside? Then you must still be praying because it's April 28th and you still haven't returned my call.

Patrice Taylor

I go to this shop a lot and today really blew me. I waited over an hour for me and my girls to get service. When a chair became available she took someone else that came after us. I was really annoyed so I took my business elsewhere. Then when I was leaving they followed me outside they I was wrong for leaving. I will not return to this establishment.

Kiki Kiki

I have been getting my hair braided here for about 6 years now, I love this shop and I love my hair every time no matter who braids it.

Tina

Second & last time going there. The first time, I got some individuals & I lost several braids. Said that I would never return. Well several years have passed since that incident, so I decided to give them another try since it's in my neighborhood & I only wanted two braids, so I figured nothing should go wrong. Well...... one braid is bigger & higher than the other, smh. The ONLY reason why I'm not angry is because it was a cheap hairstyle & I can throw my wig on over these things.