Embassy Suites by Hilton Colorado Springs

Category: Hotel in Colorado Springs, Colorado

Address: 7290 Commerce Center Dr, Colorado Springs, CO 80919, USA

Phone: +17195999100

Reviews

Monica Newell

Jul 4, 2022

I was excited to stay here We used to take our kids here and have a great time. So my daughter and I decided to take a girl's trip to Springs. Walking into the hotel It is beautifully done in the bottom portion of the lobby area. The elevator in the main lobby was out of use so we had to walk to the end of the hotel to get to our room. Not that big of deal I needed the exercise ha. Getting into the room at first glance was nice and big! Then as we started to unpack we started to notice a lot of dirtiness. I took some pictures. Huge curly hair on the TV stand. Coffee pot tray was dirty with creamer stuck at bottom. Fridge inside was dirty with spilled liquid inside 🤮 Walls and doors were visibly dirty! Could be wiped down easily! Oh I found one eye contact on the floor in the bathroom 👁️. Gross...Hair matted on one of the comforters. Stains all over the carpet. One thing I can say is the Beds were divine!! Super comfortable. Breakfast is nice a lot of variety.. Let's just say overall I was disappointed with the cleanliness of this not so cheap hotel. 🤷 I expect this somewhat at an Motel 8.

Laura Metsala

Mar 29, 2022

The hotel was not quite what I had expected from an Embassy Suites stay. The pool and breakfast was the best part of the stay. The rooms could have been a bit more maintained. The staff for the most part was great. I loved the balcony in the room and had not expected it so was pleased to see it. Would recommend this just be sure they do your extra requests before you check in.

Sherry Sherrard-Jackson

Mar 15, 2022

Very positive experience. Would have given 5 stars but our suite was very hot. Sink drained very slow in bathroom. Just a couple of minor issues. Front desk staff very welcoming and informative. Especially Rebecca. Breakfast was very good with a nice variety of food options. Kids had fun at pool and hot tub. The lobby area is impressive, very pretty.

Katie Burgoyne

Feb 23, 2022

Great hotel, such comfortable beds!! Like I feel I need to go here at least once a month just to catch up on my sleep, I never sleep great except here. On this last trip we went to Great wolf for a night after and man their beds are awful. Wonderful breakfast here, our kids now compare all hotel breakfasts to here. Cocktails in the evening and good food at the restaurant on site. Can't go wrong

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Questions & Answers

Will they bring breakfast to your room and if so is there a charge?

Katie Temple | Jan 19, 2019
Chris Malm | Jan 20, 2019

Room service only. No free breakfast delivered to your room.

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What tje games on the poker tables

Elizbeth Andrews | Jan 19, 2019
Jason Jones | Jan 20, 2019

Not that I'm aware of

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Is breakfast being served or is it closed because of covid?

Shelbie Howell | Dec 19, 2020
Zahir Dilawar | Dec 20, 2020

It is served, you will have three options to choose from every day, more or less its same menu. (Option 1. Eggs, potatoes and sausage. Option 2. French toast / pan cake. Option 3. Continental)

are they pet friendly?

Ray Fisher | Jan 19, 2020
Eelco van Wijk | Jan 20, 2020

Yes, within reason...

Why is Embassy Suites, Colorado Springs, not listed in the AAA directory? Karl

Karl Yehle | Jan 19, 2019
Ryan Bolletino | Jan 20, 2019

Great place, will stay again

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What time is the pool open until??

Hbstorm40 YT | Jan 19, 2019
Jessica D | Jan 20, 2019

10pm

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What time is breakfast?

Glenn Archuleta | Jan 19, 2019
Michael Thomson | Jan 20, 2019

Starts at 6:00 am.

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how far is it to the University of Colorado Colorado Springs

Stephanie Wrich | Jan 19, 2019
mike mcgee | Jan 20, 2019

Less than 10 minutes with no traffic

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do you allow pets

Sherry Essink | Jan 19, 2019
Debbie Asmus | Jan 20, 2019

They do but they will put you in room 157 which smells of must and mold and is absolutely disgusting filthy. Check out my review of night before last and all of the pictures to go along with it. My dog has been sick ever since then I have been sick they moved me to another room which had a used dirty toilet pubic hairs in the tub long black hair on the sink filthy fridge Etc. Needless to say I didn't sleep my husband didn't sleep and my dog is still sick and won't get up I have a vet appointment at 45 minutes. This is by no means a high-class, or classy facility. It is a one-star at best. And as far as the free food yeah what looked to be and eyelash in the cantaloupe and maybe a mustache or beard hair in the scrambled eggs. It is buffet style and absolutely disgusting. Be prepared to spend a good portion of your day on the toilet and throwing up in the sink

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What is check-in time

Cindy Sanstra | Jan 19, 2018
Tala | Jan 20, 2018

Check out is noon. Check in is 4. But is they have a room available they allow for early check in. Though this is not a guaranteed service.

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How much is the pet deposit

Nick Spano | Jan 19, 2019
Gregory Frazier | Jan 20, 2019

There is a $75 fee for a pet 25lbs or less and a 3 day limit.

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Is the pool heated?

Christopher Craven | Jan 19, 2018
Tala | Jan 20, 2018

Yes, indoor heated. They have a hot tub too

Need military rate please

Thomas Roca | Jan 19, 2018
Tala | Jan 20, 2018

Weeknight military rate when we stay3d was $119. We were on PCS orders. Some hotels only accommodate military rat3s during official orders, not sure if this is the case here. That are amazing though. We will never stay anywhere else.

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Is there any golf course around there

Fernando Hernandez | May 2, 2021
Sony Moss II | May 3, 2021

Yes there is actually two within twenty minutes car south by south east!

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