UPS Customer Center

Category: Shipping and mailing service

Address: 980 Horseblock Road, Farmingville, NY 11738, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: Closed

Reviews

Christopher Alfaro

Aug 20, 2022

Have never had issues with UPS before but within two weeks have had two inexplicable issues from this location has affected my trust of this shipping company. One package says I denied delivery and after calling multiple times get told it actually “fell out of the box and everything thing was discarded” two weeks later on the claim and no resolution but when I reach out am told claim was closed but neither I or the shipper were notified. Then I have perishables shipped and 4 days after original delivery date and alert of delay but now it updates online and shows it keeps getting rerouted from this location to another one in the city without ever being contacted and the package is probably bad by now.

S J

Jul 21, 2022

Worst shipping service. It’s impossible to get in contact with anyone in order to hold packages. It makes no sense. This is the worst service. USPS doesn’t have half of these issues. I recommend using USPS or FEDEx. Even DHL. This shipping service is terrible.

Bob Quinlan

Apr 20, 2022

UPS now charges you to have your package held at a UPS store or delivery center so you can pick it up, when it requires an adult signature and the adults in your household are all working. Just not right. UPS.

Sheryl Mora

Mar 11, 2022

Driver actually flung my husbands $1800 new amp on our concrete porch while yelling “this is BS”. I called UPS customer number and spoke with a very helpful agent who assured me someone from ups local office would call me within an hour…guess what!!! No call. I can’t find direct number to facility and now I need to deal with in person!! If the driver is too old or feeble to deliver items maybe it’s time he retires.

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Questions & Answers

need my package tonight is there any way to pick it up when the driver returns

Matthew Petter | Sep 6, 2018
Alonzo “Ace” Jackson | Sep 6, 2018

You can call the ups center and you can meet him while hes out right now i work for ups....

I need my overnight package now

julie von Blomberg | Sep 6, 2018
Gerald Posanka | Sep 6, 2018

That doesn't mean he have the package. They have been late on overnight packages for me several times this year

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How do I speak to someone over at the Horseblock road facility?

50deuce565 | Sep 6, 2018
Jaret Segovia | Sep 6, 2018

Call the main UPS number and tell them your issue. If they agree that you'd need to speak directly to the Farmingville office then they will transfer you. (Happened to me a few times).

Pick up item

olympia daube | Sep 6, 2018
patrick julian | Sep 6, 2018

Yes at customer counter

I'm disabled in a wheelchair and I need to have my package to be put at my apartment door and reachable I don't want to fall able I don't drive I live alone and I have had some trouble with my package not being reach ad hurt my self

AnneMarie Mulligan | May 8, 2022
UPS Customer Center | Jun 7, 2022

​Hi AnneMarie - Thanks for reaching out, and we can definitely address how the packages are delivered. In order to do this we will need some personal information we don't want to share here publicly. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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Can I obtain a photo of an item I sent?

Mike Carmody | Jan 8, 2022
UPS Customer Center | Jan 8, 2022

Thank you for contacting us about your shipping needs. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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does farmingville have parcel pickup on saturday

Diane Garappolo | Nov 9, 2021
UPS Customer Center | Nov 9, 2021

Diana, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. -Jaime

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Yesterday your website said my package was out for delivery and would be there by 9 pm. I t did not come. Now it says the same thing today. This is for a child for Christmas and want to know if it will actually e delivered today?

Justine Garcia-Magill | Sep 5, 2021
Jacquelyn Stark | Sep 5, 2021

Due to the snow storm packages have been delayed coming into L.I.'s hub... they do have drivers out late trying to get all packages delivered for Christmas🎄🎅

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Can I pick up packages before they go out for delivery, my driveway is very slippery from the last snow

Teresa Pantoliano | Sep 5, 2021
Sonja Gustafson | Sep 5, 2021

Customer service in fmville for suffolk county may be good direction

Accidently dropped a package for usps in ups drop box a week ago and just realized what should i do?

Kayla Figueroa | Sep 5, 2020
Hambone | Sep 5, 2020

Go in and talk to them or call

Can I return an Amazon order without the box?

Sandy Rosenwald | Sep 5, 2020
chris carson | Sep 5, 2020

Yes

I was scammed by letgo person how do go about stopping it to be delivered to that address haven't left center yet.

TEA Styles | Sep 6, 2019
Al Bque | Sep 6, 2019

Go back ASAP in person ! Phone call won't cut it. Make sure you bring your receipt !!!

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do you give out photo id to some one that needs it

Lucy Tinsley | Sep 6, 2018
Dominick DiSalvo | Sep 6, 2019

You need to go to the department of motor vehicles for state photo id

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Can I pickup a package using the tracking number?

Rosemary Beverley | Sep 6, 2018
Thomas Palagonia | Sep 6, 2018

I would call UPS

Is the Farmingville location open Sundays during holiday season? I want to pick something up that never got delivered yesterday

Reality0982 | Sep 6, 2018
Dominick DiSalvo | Sep 6, 2018

They will redeliver on monday or call customer service and tell them you will pick up monday

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Is there long hrs

Ray Rice | Sep 6, 2018
marien vuik | Sep 6, 2018

Peak season yes

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