American Chimney Sweeps Inc

ellen wright

I needed a new chimney liner. They came to my house in Peabody, charged $175 for an inspection which was looking up the chimney and taking photos. The $175 "10 minute inspection " does not get credited to the job if you hire them. Plus their quote was ridiculously higher than the local company I chose with "free inspection".

Karen B

We've used them for years and today's experience just reinforced what a great, honest company this is. Today they came to for a scheduled cleaning, brought all their equipment in, inspected, informed us we didn't need a cleaning we're all set and only charged us for the inspection. Saved us nearly $200! They could have easily done a quick clean or even just told us they had done it, as happened with another company, and we never would have known. Would, and do, recommend to anyone needing chimney work.

Emily

We called American Chimney Sweeps to clean our chimney and had them install an ash dump door after we were told there was not an accessible one. When people came to clean the furnace today they registered a draft fluctuating between -.004 and +.012 and noted that as the ash dump door had not been properly sealed and was installed much higher than normal ash/ exhaust had been flowing back into the furnace and house. We now need to dismantle the furnace in order to properly clean it as well as have this company rectify their mistake. Perhaps they can use the ash dump door that is in fact accessible from the basement after all. Additionally, communication with this company has been difficult and despite telling us they would be open on May 4th they remain closed and slow to respond. EDIT- American Chimney has fixed the problems within a week and have sent two different workers to check on us. They have been very helpful in fixing this situation.

Laurie C

I just moved in and was concerned about my new fireplace. I called American Chimney Sweeps to come inspect and clean it. He was on time and very professional. I showed him the fireplace and went ini the kitchen to let him work. One minute later he said "all set". I said you aren't going to clean it? "no need he said it's fine" No charge!! I couldn't believe it. I was so surprised. Often times companies charge a fee just to step in the door, not them. Funny that's the way it should be but usually is not. American Chimney Sweeps is great!