La-Z-Boy Home Furnishings & Décor

Category: Furniture store in Columbus, Ohio

Address: 4228 Easton Gateway Dr, Columbus, OH 43219, USA

Phone: +16143371249

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–6PM

Reviews

Rod Yeoman

Jul 31, 2022

Sales Associate, Abigail, was very helpful and knowledgeable. She was friendly and nice to work with. This was the Easton store. I was allowed to take fabric samples home for color matching. Overall, a great shopping experience. Even got 30%off my purchase.

Martha Cull

Jul 6, 2022

Sales person (the store manager) was pleasant, knowledgeable and most helpful to my brother and me. We were both very satisfied with our shopping experience and the way she and her team took such good care of all of our needs. We would highly recommend Lazy - Boy - Easton!

Janice Conway

May 7, 2022

Scott, my salesman, was great! He graciously welcomed me to the store and allowed me to look at all the recliners on the floor without being pushy. He was courteous and helpful and was able to find the exact one that I wanted. Excellent customer service and a great product sold me.

Bruce B

Apr 7, 2022

Ordered a chair from this location on 12/5/2021. It didn't arrive until the end of February 2022 even though there was nothing custom about it. Got it home and found they provided used power supplies for the motors, and no literature with the chair! Contacted the manager and he said they would replace them right away. 6 weeks later and we have received no replacement power supplies, and no response from the store manager after trying to reach him. On March 26, after less than 1 month of owning the chair, the foot rest motor quit working. We followed warranty directions and contacted the store. A week later a rep from La-Z-Boy called and said they would send a tech out on Jun 18th! This is a $2000 chair! The attached photos show the power supplies the day we received the chair. How can a business treat their customers like this and stay in business?

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
Casey Lockard | Sep 5, 2021

An appointment was required, a max of 15 customers in the building was posted on a sign at the door, and all employees were wearing masks and avoided handshakes. Sanitizer was available right inside the front doors, as well as at the consult/design tables.

Do you have an interior decorator

Joyce Jones | Sep 6, 2018
Linda Mackey | Sep 6, 2018

No I do not.

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