Saratoga Spa & Bath Co

Category: Hot tub store

Address: 33 Wade Rd, Latham, NY 12110, USA

Phone: +15187861111

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Bryon Perkins

Sep 15, 2021

Appreciate the service I received from Saratoga Spa's. Samuel was my service tech. The top side control had locked up and he provided the replacement. Additionally we did a thorough review of the tub and identified additional repairs. Samuel was on time, fixed the immediate issue, and provided expert advice to protect my investment. Would request his service in the future.

Gerlinde Wolf

Aug 25, 2021

Our hot tub was having a technical issue and Samuel the service technician fixed the issue quickly and professionally. He did a great job explaining everything to us in terms we could understand and tried to help us with some tips to prevent future issues. He really knows his stuff for this!

Mike Leonard

Jul 12, 2021

Bought the Canfield model 3 months ago and it has been great. Recently got an overheat error message on the display panel and called for service. The next business day Sam the tech was at my house and found a loose plug on the control panel. Five minute fix start to finish! Sam was great and we are now back to enjoying our spa.

capitalsmiles

Jan 22, 2021

I just had Samuel over to diagnose my spa panel difficulties with my new hot tub and am happy to share that I was extremely pleased with his professionalism and excellent service. In addition to my electrical issues he was happy to give me an excellent orientation on not only tips for problem free enjoyment of my spa but also a very helpful guide to proper chemical maintenance and proper use of the jet controls. Although I was unhappy with the lack of thorough orientation on my new spa that's just two weeks old, Samual made all that up to me by his knowledgeable and well explained instructions and guidance. Its rare these days to get such excellent service and I'm happy to know it still exists. Shiloh Lieberman

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Questions & Answers

My hot tub was working fine two days ago an not it wont turn on , breakers were checked and now it is reading 50 degrees. any suggestions? do you give free estimates about what the repair my cost?

Kristina Coffey | Apr 8, 2022
Saratoga Spa & Bath Co | Apr 8, 2022

Please contact our customer support department at (518) 786-1111. We will do our best to assist you.

I have a 2003 claradon hot tub, the panel is reading SSET, so the water temp will not raise. What do I Do to egt the temp up?

Dawn Paton | Sep 5, 2021
Saratoga Spa & Bath Co | Sep 5, 2021

Please contact our customer support department at 800-444-9977 and our tech team will be happy to assist you.

I own a sar.spas hot tub which needs some repairs and live in herkimer.ny . can you recommend anyone

michael castle | Sep 5, 2021
Saratoga Spa & Bath Co | Sep 5, 2021

please call our customer support at 800-444-9977

Can I buy a Hot Tub Cover for a Adelphi. How much would it be?

Vernon Young | Sep 6, 2019
William Goodman | Sep 6, 2019

I work there

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Just bought a house with an old hot tub that doesn't work. Do you remove an how much? We want to replace it but not until next year.

Amy Battuello | Sep 6, 2019
Lance Hinkle | Sep 6, 2019

I don't think that they will come and just remove your old tub unless you are purchasing a new one

Back in 2007 I purchased a Putnam and now thinking of replacing with some mfg. My concern is roughly 7 years tub cracked as well as outside shell had to siliconed together. Has major improvements been made?

Steven Clark | Sep 6, 2019
Mike Myers | Sep 6, 2019

Yes the cracking prob came deom yeaes of freezining and thawing out always have to make sure if not heated that it is winterized

Does Saratoga spas sell soft tubs? Can we see one in a showroom? If so, where?

barbara favicchio | Sep 6, 2019
Matthew Allen | Sep 6, 2019

No they do not.

How to unlock control panel on purcspa

Janan Mcelroy | Sep 6, 2018
Saratoga Spa & Bath Co | Sep 5, 2021

Please contact our Saratoga Spa Support Department at 800.444.9977

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