Monroeville Plaza Hotel

Mark Sanford

Convince friendly staff. GM was very Wounderful to talk too. They are continually working on upgrading this new best Western purchase. It was the old holiday inn, I worked here back in the late 60's. Enjoying my short stay.

Lee Adams

July 2019 - It's under renovation and ownership change so your experience will be different. We didn't try the pool or the breakfast so I can't comment on those, just spent the night. Check-in was near midnight and the polite gentleman took us in when others were too full. Aromatic walk down the hallway to the room was a mix of mildew and possibly weed. Room was pretty clean but dated. First time I've ever experienced a single use bar of soap. At least it came with a complimentary pack of q-tips which really made my morning. Good luck crew and new ownership. Sincerely hope you all have a successful future.

Darrell T

Slightly disappointed. The hotel is now known as Monroeville Plaza hotel. It was the old Holiday Inn. I found them from Orbitz for a good price so I decided to check it out while visiting family in the area. They seem to be doing renovations and it is an ok place overall. The checkin went smooth. We were told about the bar, pool and exercise room. The rooms were clean and good overall. They had a TV, Microwave, coffee maker and fridge. There was no safe but that was the overall downside for the room. I stayed for two nights and I never got my room cleaned the first night. I sat a pizza box outside my door so maybe this was a sign not to clean my room or give me towels, make my bed or even leave fresh cups for coffee. Maybe it was housekeepings off day. Not sure but I thought this was odd. I asked for towels and coffee cups in the afternoon and they never showed up. I also saw toilet paper and towels hanging from outside doors which makes me think it was not only me. I used the exercise room and the equipments built in TVs did not work. Overall it was good for the price and things will probably be better in time. The staff were slightly attentive. I was also told that the place was going to become a Best Western. Overall the place was also quiet and close to the turnpike and freeways. The beds were also comfortable. I would give it a second try in the future once things have settled but there is room for customer service improvement.

Brian Jennings

Night staff was kind but I've never had it take so long to check in! Waited over a half hour while they tapped on their computer and needed ID's multiple times! The room was clean and had a comfy bed, but come morning the woman at the front desk was very confrontational for no good reason and needs an aditude check and for that reason, I would not recommend it, nor will I go back if ever in the area again!!!