Vent Fitness

Cassandra Faith

It's a very nice gym. Sometimes the WiFi can be spotty, but I like it. The locker room is clean and it's in a very convenient location. The management was super nice and worked with me when I had a billing issue.

Rick

Gym is a little overcrowded but all and all not bad. The reason for the rating is because I cancelled my membership two weeks ago and just got a monthly charge. Will be disputing it and if it continues I'll go to the BBB.

D M

Mask mandate is not being enforced in the Gym. Not sure why Management is not monitoring. Many members have mask on their chin or below their nose.. also Gym is not being cleaned as it used to .. disinfectant wipes replaced with cheap cleaning spray and hand sanitizing stations removed. Other Local gyms do not tolerate this, nether should Vent Guilderland

steen JJ

Good luck canceling your membership. I called to cancel and for some reason the person who should be able to handle a small amount of customer service that answers the phone can’t help you with cancelling besides referring you to a website. I go to the website and of course there’s a mile long questionnaire. Filled it out and then it says someone will get back to me about canceling. No one ever got back to me so now my card has been charged twice since cancelling and I have to have my bank block charges from vent fitness. I cancelled 4 gym memberships while moving to Florida. This place gave me the hardest time by far. They can keep the $60 and the review. Gyms decent. Had to skip cable workouts a lot because it’s packed and there’s a line even later at night. Liked the jukebox though.