Montblanc

lanny marrow

They are ok its not the friendlies store I've been in Dadeland mall is 100% more friendly but hey I'm just there to buy a pen or refills

Mmb Mmb

I am so very grateful to Issac who was referred to me by Mont Blanc HQ in Connecticut. I was looking for the Barbados Blue pin refills for my Mont Blanc Pix pen which was completely out of stock online. Kathryn in the Connecticut Mont Blanc office referred me to Isaac and his boutique located at the Millenia Mall as the closest location to my home address. I didn’t want to travel for close to two hours to buy the refills so Isaac offered to send them directly to my house. I was absolutely surprised and delighted that the refills arrived the very next day via FedEx. What excellent customer service acumen on display. I will definitely be referring my friends, family and work associates to this store. Well done to you Isaac ! Please accept my sincerest thanks.

Daniel Carino

I am so genuinely impressed with the outstanding customer service I recently received at this location! Issac and his fellow employees acted with extreme professionalism and tact, far exceeding my expectations! This boutique is adequately stocked with all of Mont Blanc’s finest accessories and items. Thank you again, for the great experience!

DAVID DERN

I have been buying pens, cufflinks and various other things online from Mont Blanc for a long time. I was a very loyal customer. I not only purchased for myself but friends, employees and such. A visiting corporate office from Japan received and was impressed with the special edition engraved pen we presented him with. 3 weeks ago I ordered a pen for an employee gift. I was sent a message that they are doing maintenance and my order would be slightly delayed. No problem. A week went by so I called and was told it would ship on the first. Two weeks in no notice or pen I called back and was told the person before had lied to me and they can't tell me when it would be shipped. I paid for next day shipping because it was a gift and a time sensitive issue. No regard for that or the fact I am good customer. I was told I would get it when they sort their issues out. Their issues are not mine and shouldn't effect me or my employee. To tell me I still have no date to expect delivery or is really bad customer service. The operator could really care less. I will never buy directly from you again. I used to sing your praises but the lack of consideration is astounding. And it was not even an expensive item $5-600. But I have spent thousands and thousands with you but never will again. I never ever write bad reviews but I felt the public should know. Stay away.. at least from buying direct.