The Royal Paw Grooming

Anne Tomeo

It was the second time having my mini Aussie groomed at Royal Paws in Fort Myers. I asked for the price upfront. Arriving to pick her up, my bill was upcharged by $20. When asked about it I was told it was a handling fee because my dog was figuting. I never had an issue in the past. They took it upon themselves to raise the price without calling me. In addition, they did not bring it to my attention until I questioned the difference in price. Later that week I made calls and sent emails in an attempt to speak with the owner. The owner refuses to respond. Not a place I can trust to revisit. I would not have this issue if the groomer had experience. This is my third response and will be my last. You SHOULD know everyone who walks thru your door along with their dogs. You DID NOT contact me as you say you did. And third, you can boast as much as you want about your pride but you have no business savvy! You are a disgraceful business owner taking advantage of people. Stop making up lines as you go

Kaitlin Danks

amazing customer service. everyone who works there is nice and trustworthy and I feel like they enjoy what they do which makes me very comfortable. my dog always looks so handsome and they do photos every month which is by far my favorite part <3

Wendy Annis

This is about the third time I have used this grooming service. Last year my dogs looked good as I requested a groomer and it was honored. This time I got totally different groomers even though I confirmed my request. Needless to say they were not skilled. I asked that my standard poodle receive the same cut that he had established by my MN groomer. Not a hard request for a grooming business who advertise all over there website beautifully groomed standard poodles. He came back shaved, all of his leg hair is gone and his legs are multi lengths. My groomer in MN is going to be upset with the terrible job. He has been groomed by her consistently and she has never produced such a awful cut!!! My sheepadoodle, he is shaved as well. Uneven lengths and the only request I had was to take about an inch off of his ear length! That did not happen. I waited to write this review but I just could not get over the awful grooming. My dogs were not a mess, little to NO matting or dirt. It took four and half hours and was VERY expensive. I suspect they were doing other dogs inbetween or just very slow. My husband was told three hours and he said waited for an hour and a half. Deacon was 150.00 and Ely 211.00 to shave all my dogs hair off. Definitely will find another groomer next year. We are seasonal.

Tabitha Martin

Our dog has been going here for boarding for almost a year now. This is the only place thus far he actually eats during his stay and isn’t stressed out the entire time. We recently also got him groomed at Royal Paw and he came back looking the absolute best he has ever looked after a grooming appointment in his 4 years. We cannot say enough good things about Royal Paw! Thank you!